Window firm comes to rescue of conned Hornchurch family

A woman who was conned out of money from her dying mum by a rogue double glazing firm says her faith has been restored in mankind after a company offered to do the work for free.

A woman conned out of money from her dying mum by a rogue double glazing firm says her faith in mankind has been restored after a company offered to do the work for free.

Maria Morgan, from Suttons Lane, Hornchurch, says that she was reduced to tears of happiness after an offer by Actual Windows Ltd to install new double glazed windows at her home.

Maria said: “I just cannot believe it’s true and I am still in a state of shock.

“It has really helped to restore my faith in mankind, it shows that there are decent people left out there.”


You may also want to watch:


Last week the Recorder reported that mother-of-two Maria had been given money by her mother, also named Maria, to pay for new windows at her home, when she was told that she was dying from kidney failure.

But Maria says that after paying out �1,500 in August to a windows firm, no work had been done.

Most Read

Emma Stewart, who runs Actual Windows Limited, in the Red Barn, Rainham, with her husband and his business partner, says that she saw the story and wanted to help.

Emma said: “When I saw it in the paper I thought that it really gave a bad name to double glazing companies and I just wanted people to realise that there are some good ones out there.

“What they did was disgusting because the family are going through a terrible time, so for something like that to happen is just a nightmare.”

The two women are now working together to arrange for the windows to be installed.

Maria is also still working with trading standards to prevent the rogue company conning other vulnerable people out of their savings.

Emma said: “They have clearly had a very difficult time at the moment, so I just want to bring a little bit of happiness into their lives to make up for all the bad things they have been through.”

Maria said: “I am so grateful for what they are doing and my mum is also really pleased.

“Words just cannot express how I feel about what they are doing.”

Become a Supporter

This newspaper has been a central part of community life for many years. Our industry faces testing times, which is why we're asking for your support. Every contribution will help us continue to produce local journalism that makes a measurable difference to our community.

Become a Supporter