Romford hospital plans ‘emergency care’ only trial

PUBLISHED: 13:06 13 May 2016 | UPDATED: 13:06 13 May 2016

Queen's Hospital

Queen's Hospital


Residents will be redirected away from Queen’s Hospital’s A&E department on Monday, if they are deemed to not need emergency care.

Patients may be redirected to primary care services in the community, as the hospital in Rom Valley Way, Romford, trials providing emergency care only in its Accident and Emergency department.

On arrival, a consultant will assess patients to ensure that services are being focused on the most vulnerable.

The trial follows the junior doctor strikes, where residents were advised they might be turned away from A&E if they did not actually need emergency care.

Instead, they were advised to visit their GPs or visit pharmacists for minor ailments and illnesses.

Akin Idowu, an emergency department (ED) consultant at Barking, Havering and Redbridge University Hospitals NHS Trust, which runs Queen’s Hospital, said:

“The way the department worked during the junior doctors’ strike was the way it should operate all the time, and allows us to care for those most in need.

“We know that many people come to our EDs when they do not require emergency care. If they went to the right place in the community, it would be much more convenient for them. This trial will allow us to redirect people so they are cared for in the right place.”

Full information on getting the right care is available on the Trust’s website.

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