Romford hospital emergency department trials ‘emergency care only’

PUBLISHED: 07:00 16 May 2016

Queen's Hospital

Queen's Hospital


Residents visiting A&E at Queen’s Hospital today may be redirected to services in the community, if they do not need emergency care.

The trial, which mimics how emergency care was provided during the junior doctors strike, is part of the hospital’s attempts to ensure services are being used correctly.

On arrival, a consultant will assess patients to ensure that services are being focused on the most vulnerable.

Patients may be redirected to primary care services in the community, if they do not actually require emergency care.

Akin Idowu, an emergency department (ED) consultant at Barking, Havering and Redbridge University Hospitals NHS Trust, which runs Queen’s Hospital, said: “The way the department worked during the junior doctors’ strike was the way it should operate all the time, and allows us to care for those most in need.

“We know that many people come to our EDs when they do not require emergency care. If they went to the right place in the community, it would be much more convenient for them. This trial will allow us to redirect people so they are cared for in the right place.”

Full information on getting the right care is available on the Trust’s website.

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