Hospital investigators want to talk to Havering public next week

Investigators are urging residents to share their experinces of Queen’s and King George hospitals, as part of a major inquiry into patient safety.

A full investigation into care at Barking, Havering and Redbridge Hospitals Trust - which manages Queen’s, in Rom Valley Way, Romford, and King George, in Goodmayes - was launched three weeks ago by indpendent health watchdog, the Care Quality Commission (CQC).

It follows “serious concerns” about patient care.

Investigators want to talk to patients, their families or carers.

Frontline staff will also be interviewed and observed at work.

“[The investigation] will also involve gathering evidence through examination of records and requesting written statements,” a CQC spokesman said, “as well as looking at the role of commissioning bodies.”

Members of the public are invited to meet with the team between July 25 and 29, and talk in confidence about their experiences.

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These meetings will be held at central locations across Romford and Ilford.

To book an appointment please contact: 03000 616161

Residents can also get in touch via email or by letter, quoting reference number 1-275538421

Email: and send a letter to: CQC National Correspondence, Citygate, Gallowgate, Newcastle Upon Tyne, NE1 4PA