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Havering council's new chief asks how residents want to receive information

PUBLISHED: 10:44 23 May 2016 | UPDATED: 12:45 23 May 2016

Havering's new chief executive Andrew Blake-Herbert

Havering's new chief executive Andrew Blake-Herbert

Archant

Havering Council is asking residents how they want to access information.

New chief executive Andrew Blake-Herbert said: “We all know too well that the way in which people get the news and information they need has changed, and continues to at a rapid rate and one of the things I want to do is be completely open, so if there’s a way we can communicate with residents better, then that’s what I want to do.”

A consultation has been launched asking people how they would like to receive information from the council and what their experiences of contacting the local authority have been like.

Mr Blake-Herbert added: “We know we might not like all the answers we get to some of the questions, but I’m serious about making the work we do here completely transparent, and always focussing on better outcomes for residents.”

The consultation also asks people how much they value Council publications, such as Living in Havering, which goes to every household, and the email newsletters, which are currently subscribed to by over 100,000 people.

Mr Blake-Herbert said: “I really hope that residents will take just a few minutes to tell us their thoughts and help us to make a difference by taking part in the consultation.”

To take part in the consultation follow this link http://www.surveymonkey.co.uk/r/lbhcomms

If residents cannot go online, there are printed copies of the consultation at all local libraries, the Public Advice and Service Centre in The Liberty shopping centre, Romford, the Havering Volunteer Centre, in High Street, Romford, and the Town Hall reception.

The closing date for responses is Friday June 10.

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