Have you been stranded by delayed flights? Share your story with the Romford Recorder
PUBLISHED: 18:16 22 December 2010
THOUSANDS of holiday-makers now face being separated from their loved ones this Christmas as Heathrow Airport struggles to clear a huge backlog of delayed flights.
The bungled flights today saw Heathrow chief executive Colin Matthews admit the conditions were “unacceptable” and forgo his yearly bonus, believed to be a six-figure sum.
He said: “We weren’t adequately prepared. We must make sure that if we have the same set of circumstances we are not closed for three days.”
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