PM’s nursing call: Havering hospital leads the pack

Patients at a Havering hospital are already benefitting from nursing care recommended by the Prime Minister, local health chiefs said.

David Cameron called for nurses to make sure they see patients every hour.

He also said senior staff should spend more time on wards, and for the public to check standards of care in wards.

All of these are already in place at Queen’s Hospital, in Rom Valley Way, Romford, and King George Hospital, in Goodmayes, a spokesman for the trust which runs them said.

The most vulnerable – including those very ill, with dementia or learning difficulties – are seen by a nurse at least once an hour while awake, in new systems introduced last summer by Barking, Havering and Redbridge University Hospitals Trust.

Those recovering well are asked whether they would an hourly check or every other hour.

But no patient goes more than two hours without being seen.

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Director of nursing Deborah Wheeler said: “We have had really good feedback from patients. They like to know that they will be seen regularly by a nurse and that we are keeping a close eye on them and they care they are receiving.”

The trust also put a ‘visible leadership’ scheme nearly two years ago which sees the senior nursing team back in uniform and on wards – making unannounced visits.

Deborah Wheeler said: “We see this as a key way for us to ensure that patient care is of a consistent, high standard across all of our wards.”

The recent Care Quality Commission (CQC) national report into nutrition and dignity for elderly patients proved that the work taking place at the Trust is paying dividends.

It was named as one of the organisations meeting both of the essential standards.

The trust also actively encourages members of the public to feedback on standards of care and be involved in service developments.

It has an Improving Patient Experience Group and Maternity Services Liaison Committee and works closely with Local Improvement Networks made up of patients and carers who regularly come onto the wards.