Director offers reassurance to Hornchurch Post Office customers

PUBLISHED: 09:00 05 April 2017

A Post Office sign. Picture: Lewis Stickley/PA Wire/PA Images.

A Post Office sign. Picture: Lewis Stickley/PA Wire/PA Images.

PA Wire/PA Images

The Post Office has tried to reassure customers that it is committed to making sure services stay convenient and accessible.

In January, the company announced plans to close and franchise 37 of its flagship Crown Offices with branches in High Street, Hornchurch and Collier Row Road, Collier Row, among those affected.

Roger Gale, the company’s sales and trade marketing director, has said advertisements for retail partners to provide services within the vicinity of the current Hornchurch branch have now gone out.

“We’re planning for the same, wide range of services to be available and to ensure that they are accessible for all our customers, including elderly people and those with disabilities or mobility issues,” he said.

“The Post Office is committed to keeping our branches on high streets and at the heart of communities where they play an important role in local economies.”

But Mr Gale added that the change was needed as the current branch was not sustainable.

He added that by working with a retailer, viable Post Office services could be ensured in the area for years to come.

“To do so we must continue to respond to rapidly changing consumer trends, such as the increase in online shopping,” he continued.

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