"Design defects" are to blame for recurring issues with a fountain in Harold Wood.
That is what First Port, the property management company for Kings Park estate, has said about a water feature which has repeatedly broken.
The fountains at Kings Park estate were last fixed in September last year, and at that time First Port said it is working to find a permanent solution to the issue.
Having once again broken this month, Gubbins Lane resident Alan Dawson said it looks “absolutely disgusting”.
The 76-year-old said: “It’s the worst they’ve ever looked."
A spokesperson for the property management company said it is sorry “issues have continued with the ponds" at Kings Park.
“We recently instructed a pond specialist to investigate this and found that due to design defects related to the clay base of the ponds and insufficient water supply, the ponds, unfortunately, do not retain water as they should.”
First Port will now discuss the matter with the “original developer”, the spokesperson said, to find a permanent solution and arrange improvement works as soon as possible.
“In the meantime, our site team is continuing to monitor and maintain the ponds pending remediation.
“We will continue to keep residents updated.”
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