Collier Row Post Office move to go ahead, Post Office confirms

PUBLISHED: 07:00 25 January 2018

Collier Row post office in Collier Row Road. Photo: Google Maps

Collier Row post office in Collier Row Road. Photo: Google Maps


The Post Office has confirmed its Collier Row branch will be closing after the results of a public consultation, with a new kiosk opening inside another shop on the high street.

A plan to close the store at number 46-48 Collier Row Road were first revealed in August last year, with a six week consultation on the plans finishing in September.

Now, the organisation has confirmed that store will close, with the Post Office moving roughly 30 metres away, to Pound’n’Max, where it will operate extended opening hours and provide the same range of services.

This premises, the Post Office says, will be refurbished and incorporate the retail offering of hardware items alongside the new Post Office.

The branch will be operated by Senathirajah Sharvaswaran.

The Post Office will be in a dedicated area with four serving positions and the plans include new automatic entrance doors, widened aisles, low level counters, PIN pads, hearing loops and customer seating, ensuring access and convenience for all Post Office customers, including wheelchair users.

Roger Gale, Post Office’s network and sales director, said: “Our customers will be offered the same range of services, with more convenient and longer opening hours to include Saturday afternoons.”

Post Office opening hours will be 9am to 5.30pm from Monday to Saturday.

Mr Gale added that the change for Collier Row Post Office branch will help secure long-term viability of services for local customers.

“We are making sure we take the right action to sustain services for years to come,” he said,

“We have to adapt so that we can maintain our presence on high streets and in the heart of communities, which we are determined to do.”

The new branch will open on 22 February 2018. Services will be available at the current branch until 17.30pm on 21 February.

As the consultation was underway a series of public meetings on the plans were held in September at the North Romford Community Centre in Clockhouse Lane on September 19.

The original plans had hoped to have the new Post Office fully moved and operational by November.

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