December 12 2013 Latest news:
Ramzy Alwakeel, Reporter
Wednesday, October 2, 2013
The mother and daughter behind a Romford printing franchise have proved family comes first by having their business named Kall Kwik’s “centre of the year”.
Dianne and Sorcha Thomson, who both live in Romford, beat off competition from 50 other centres across the UK to be handed the award at a special ceremony last weekend.
Sorcha, now 38, said she had been “roped in” to working Saturday shifts at her parents’ business while she was 15. More than two decades later, she leads the store’s team of six.
Dianne founded the business after spotting Kall Kwik at a franchise fair. She packed in her job as a manager in the fashion industry to turn over (and print on) a new leaf.
It was a gamble – but when her name was read out at the awards ceremony, it was clear it had paid off.
“We were absolutely overwhelmed,” said Sorcha. “Mum was in tears and we just couldn’t believe it when our names were announced as winners.
“We’ve been through some tough times and weathered one of the worst recessions in living memory, but had the confidence to keep going because we believe in our business, employ brilliant people and are not afraid of hard work.
“The fact we’ve seen tremendous growth is testament to the strength and loyalty of our wonderful team – without whom we wouldn’t have won this award.”
Dianne founded the business in 1990 in Station Parade, Victoria Road. Five years ago, the franchise moved to its current home further up Victoria Road.
“We’re continually looking at ways to grow the business and move forward,” added Sorcha. “The move and investment in new equipment several years ago was a huge step for us at a time of great economic uncertainty, but we knew that without it our business would just stand still – and that’s not an option for us.
“We strive to give our customers the best quality in both product and service and the way forward is definitely digital.”