Search

‘You are not disabled’: Ex US Marine kicked out of Romford Tesco because of his PTSD dog Rico

PUBLISHED: 07:00 13 October 2017

Damien Greywolf suffered verbal abuse at Tesco when he was there with his PTSD service dog Rico

Damien Greywolf suffered verbal abuse at Tesco when he was there with his PTSD service dog Rico

Archant

A former US Marine, who suffers from post-traumatic stress disorder (PTSD) after serving in Iraq, is “furious” after being kicked out of Tesco because of his assistance dog.

And Damien Greywolf, who fought in the first Gulf War, told the Recorder he was especially upset as two weeks after the altercation the supermaket giant had still not apologised to him.

The 51-year-old suffers from flashbacks and other side effects due to the anxiety disorder, and his assistance dog Rico accompanies him everywhere “keeping me safe and calm”.

The veteran decided to pop into Tesco in Mawney Road, on the way back to his Collier Row 
home, at around 8.30pm on September 24.

“I had just got into the store and the security guard storms up to me,” he explained.

“I said this is my registered assistance dog, he even has a blue coat on which says PTSD dog.”

The security guard let Mr Greywolf continue, but he only got halfway down the aisle to 
buy a big bottle of Dr Pepper when he was stopped again by Tesco staff.

“These two guys storm up to me and start yelling at me ‘you have to leave,” he explained.

“The thing that most upset me was that they were shouting: ‘You are not disabled.’

“I have a huge brace on my leg! I have a letter from Romford Police Station which says my PTSD dog is allowed to go everywhere I go.”

Mr Greywolf, who has lived in Firbank Road for five years, explained that Alsatian Rico calms him when his having flashbacks or getting anxious.

“I went to get my blue badge but they were just like ‘get out’,” he claimed.

The former Marine of eight years, who previously lived in Texas and Los Angeles, said he complained to Tesco the next day, but after two weeks with no reply contacted the Recorder.

After being approached by 
this paper, a spokeswoman for 
the supermarket said the 
store manager would like to 
invite Mr Greywolf back to 
the shop with Rico to discuss 
his concerns.

She said: “Everyone is welcome at Tesco and we’re sorry that our colleague suggested Mr Greywolf’s assistance dog was not allowed to come in to our store.”

Related articles

Latest Romford News Stories

Benefit claimants are facing New Year hell as Universal Credit rolls out in our community. More than 20,000 people in my constituency of Rainham, South Hornchurch, Elm Park and Dagenham face, literally, being without any cash.

Yesterday, 15:00

Scandalous Daisy, Countess of Warwick, made a brief visit to Romford, says Prof Ged Martin

Yesterday, 12:00

Canvey Island could be the new Catalonia

Yesterday, 08:00

Three weeks after police closed the investigation into the explosion at the Bridge Point flats in Hornchurch, saying “the exact cause of the fire cannot be ascertained” and no one would be held accountable, Swan Housing Association announces it was caused by a gas canister.

Fri, 16:46

Wondering what the weather has in store for us this weekend? Watch our three-minute Met Office video forecast.

Fri, 16:15

There will be no TfL Rail services this weekend as engineers continue carrying out track and station improvement works to prepare the line for Crossrail.

Fri, 15:39

Miraculously, no one was seriously injured after a car crashed into the front of a block of flats in Romford town centre this afternoon.

Newsletter Sign Up

Sign up to receive our regular email newsletter

Most read news

Show Job Lists

News from your area

Competitions

Having a brand new kitchen is something that lots of people want but can only dream of. Sadly keeping up to date and making our living spaces as nice as they can be is a costly and incredibly stressful business. Even a fresh coat of paint makes all the difference but isn’t easy or quick.

Who wouldn’t love the chance to go on a shopping spree. Imagine being able to walk into a shop and choose whatever your heart desires without having to worry about how much it costs.

Digital Edition

cover

Enjoy the
Romford Recorder
e-edition today

Subscribe

Education and Training

cover

Read the
Education and Training
e-edition today

Read Now