Staff praised as Rainham care home receives good rating in CQC report
PUBLISHED: 17:21 21 June 2017
Staff at a care home in Rainham have been celebrating after receiving a “good” rating by the Care Quality Commission (CQC).
The Fountains Care Home, in Theydon Gardens, was praised for being safe, effective, responsive and well led following the unannounced visit in April.
Ratings are based on observations made by inspectors and conversations with residents, relatives and staff.
The report also praised the empathy shown by staff and the support they provide for residents.
“I like very much what I see. Staff are very, very caring,” wrote the inspector.
Esther Enwezor, home manager, said “We are very pleased with the ‘good’ report, it shows positive recognition for the hard work that takes place in the home and for the care and commitment shown by our staff.
“We work hard to make sure that our residents live fulfilling lives, and we continue to build on the feedback and comments in the future.”