Shining stars of Romford’s Mercury Mall receive awards
PUBLISHED: 14:33 27 July 2016 | UPDATED: 15:03 27 July 2016
Shoppers cast their votes and now staff from the Mercury Mall’s best shops have walked down the red carpet and received awards at a glitzy ceremony.
o Shining star award – Ashleigh Harper - McDonalds
o Visual merchandising award – Precious Thoughts
o Community recognition award - Tiger
o M-eco award 2016 – Mecca Bingo
o Best Customer Experience Award - TechHouse
o Large Retailer of the Year Award - McDonalds
o Small Retailer of the Year Award – Liberty Flowers
Earlier this month the winners of the Mercury Mall 2016 Retailer Awards had their hard work recognised during a ceremony at the de Rougemont Manor, in Brentwood.
Centre manager Sarah De Courcy Rolls said: “In such a competitive climate, it’s easy to get carried away with all the negatives and this is why it’s so important to recognise and reward those that make a difference.
“We love to hear from genuine shoppers about their experiences in our stores.
“Have they received great customer service from a store or individual? Is there a store that just stands out above the crowd? Or a store that makes you smile when you look at it? We want to know.”
Mercury Mall Awards
The Shining Star Award was won by Ashleigh Harper of McDonalds
The Community Recognition Award was won by Tiger
The Customer Experience Award was won by TechHouse
The Large Retailer of the Year was won by McDonalds
The M-eco Award was won by Mecca Bingo
The Peter Callagher Award was presented to cleaner Cheryl Philips and mechanical and engineering consultant Bob Toms
Small Retailer of the Year was won by Liberty Flowers
The Best Visual Merchandising Award was won by Precious Thoughts
Deputy centre manager Spencer Hawken added: “We are proud to see both our retailers and individuals getting a good pat on the back for their hard efforts, and it goes to show, nobody is ever truly just a number, the community really notice”
More than 2,300 customers had cast their votes in the awards.
A special, extra award was presented on the evening.
The Peter Callagher Award, named after a former manager of the mall who died in 2013, is presented to employees of exception.
This year it was won by cleaner Cheryl Philips and mechanical and engineering consultant Bob Toms.
The awards were organised in association with the Romford Recorder, PES an AEJ Facilities Management.