Shell investigates petrol station after reports of cars breaking down after filling up in Upminster

PUBLISHED: 18:38 09 October 2018 | UPDATED: 16:49 10 October 2018

Shell investigates Upminster petrol station after drivers report breakdowns after filling up at the site in St Mary's Lane. Picture: Google Maps.

Shell investigates Upminster petrol station after drivers report breakdowns after filling up at the site in St Mary's Lane. Picture: Google Maps.


Complaints from drivers who had problems filling up their vehicles at an Upminster petrol station has led to Shell launching an investigation into the site.

Drivers have reported experiencing problems with their cars after filling up at the petrol station in St Mary’s Lane today (Tuesday, October 9).

One driver contacted Shell on Twitter explaining that her car had to be taken to a garage after she visited the station.

A spokeswoman from Shell said: “We do take matters like this seriously and we’re currently investigating the site.

“We’re waiting for more details from the investigators.”

Have you had problems with putting fuel in a vehicle from this station?

UPDATE: After being contacted by the Recorder, Shell carried out a full investgation at the site and confirmed the company had only received one complaint about a car breaking down after filling up there.

A test of the pumps was immediately carried out, and no water was found.

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