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Romford pensioner ‘disgusted’ at inaction over mice infestation

18:00 01 August 2014

A pensioner living in sheltered housing says she is “disgusted” that little action has been taken to tackle a mice infestation in her home.

Irene Ormiston, 76, who lives at Queen Street Villas, Queen Street, Romford, said she is angry and frightened that no one seems able to help her.

She said: “It is absolutely disgusting as they are literally everywhere and I can’t believe that I have just been pretty much left to deal with it on my own.

“I’m really, really upset and I am really annoyed that there is no one that can do anything to help me get rid of them.

“I’m frightened of them and don’t know anyone else who I can turn to.”

Mice have been entering her ground floor flat for a number of weeks.

Irene says she has made numerous telephone calls to the council requesting someone to come and dispose of the mice but says little has been done to resolve the problem.

She said: “I always see them. Everyday, I at least see one or two and they’re not scared of the sound from the television so they don’t run away they just stay here and I don’t know what to do.

“I’ve put down mouse traps and poison but they’re still coming.

“I want someone to come here and get rid of them for me permanently.

“They keep telling me that I should get a family member to do it for me, but I live on my own and all my family live in Australia.”

Deputy leader of Havering Council and cabinet member of housing, Cllr Damian White, said: “Pests like mice can be a real nuisance, and that’s why we sent in contractors twice to plug the wall gaps and lay down traps.

“We are sure that this will resolve the issue but we will continue to work with Mrs Ormiston to monitor the situation and take the appropriate action if things do not settle down.”

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