Search

Pregnant woman told to get off 165 bus for having too much change

18:00 03 July 2014

Anna Millington is four and a half months pregant and when she tried to get on a 165 bus in Romford to get to work, even though she gave the driver £3, the bus driver rudely told her to get off the bus because she didn

Anna Millington is four and a half months pregant and when she tried to get on a 165 bus in Romford to get to work, even though she gave the driver £3, the bus driver rudely told her to get off the bus because she didn't have any change.

Archant

A pregnant woman was told to get off a bus because she didn’t have the right change, despite wearing a “baby on board” badge and having more than enough money for the journey.

Anna Millington, 25, of Brentwood Road, Romford, is four-and-a-half months pregnant says she was “rudely” ordered to get off a route 165 bus because she offered the driver £3 instead of the required £2.40.

She said: “It was humiliating. He rudely said that, as I didn’t have the change, I couldn’t get on. When I got into the office, I was so upset that I just burst into tears.”

Transport for London (TfL) has apologised and said the refusal will be investigated.

Anna takes the 165 bus every morning to Romford station in South Street, then catches a train to her work at London Bridge, which costs her about £200 every month.

She said: “I spend quite a lot of money on travel every week and to be treated in such a horrible way was degrading and extremely disrespectful.

“I have a lot of back pain and it isn’t always the easiest for me to get to places, so to be told I had to get off for no reason whatsoever is awful.”

When Anna asked why she had to step off the bus, the driver told her that she didn’t have the exact amount and even threatened to turn off the engine altogether unless she left the vehicle.

She said: “I didn’t want to disturb everyone else’s commute, so I thought it would be best for everyone if I waited for another one like he told me to.

“I don’t even feel sorry for myself but for other people who are on crutches and can’t walk as well as I can. If he could do this to me, then he must be doing it to other people as well.”

The head of TFL’s bus operations, Ken Davidson, said: “We are sorry to hear that Miss Millington was not allowed to board a route 165 bus when attempting to pay her fare in cash.

“All our drivers are required to carry a small float and provide a reasonable amount of change to passengers where necessary. We apologise this did not happen on this occasion and will ensure the incident is investigated with the bus operator involved.”

0 comments

Welcome , please leave your message below.

Optional - JPG files only
Optional - MP3 files only
Optional - 3GP, AVI, MOV, MPG or WMV files
Comments

Please log in to leave a comment and share your views with other Romford Recorder visitors.

We enable people to post comments with the aim of encouraging open debate.

Only people who register and sign up to our terms and conditions can post comments. These terms and conditions explain our house rules and legal guidelines.

Comments are not edited by Romford Recorder staff prior to publication but may be automatically filtered.

If you have a complaint about a comment please contact us by clicking on the Report This Comment button next to the comment.

Not a member yet?

Register to create your own unique Romford Recorder account for free.

Signing up is free, quick and easy and offers you the chance to add comments, personalise the site with local information picked just for you, and more.

Sign up now

Latest News Stories

15:07

Firefighters are tackling a blaze at a workshop in Crow Lane, Romford, believed to have been caused by a gas canister explosion.

13:30
Rocky

A leading animal charity has said cat cruelty is “skyrocketing” after a family pet was shot with an air rifle for the third time this month.

16:30
Two new train strikes are planned for June 4 and June 9  (Photo by Cate Gillon/Getty Images)

Network Rail workers are to stage two strikes next month after a new pay offer was rejected.

A c2c train pulling into London Fenchurch Street. They have put on 18 additional late night trains for We Are FSTVL.

Train operator c2c will be putting on additional late night services for party-goers at We Are FSTVL in Upminster this weekend.

Most read news

News from your area

WW100

Click on the banner above for full coverage of the centenary commemorations of the outbreak of the First World War.

Competitions

The sell out 2014 event 32 Londoners, returns to the Coca-Cola London Eye!

The Coca-Cola London Eye is proud to announce that 32 Londoners will be returning this June, following last year’s sell out event. The event will feature 32 talks, in each of the London Eye’s 32 capsules on 32 extraordinary Londoners.

You could take in stunning views of London over brunch at the Sky Garden

Celebrate lighter, brighter days with the chance of winning an indulgent brunch for two with a bottle of bubbles at Darwin, the cool and casual brasserie 36 floors up at Sky Garden.

Digital Edition

Image
Read the Romford Recorder e-edition today E-edition
Family Notices 24


Our trusted business finder