Campaigning carers take their complaints from Romford to Whitehall

13:00 31 January 2013

Mary Bell, Andrew Rosindell MP and Linda Seddon

Mary Bell, Andrew Rosindell MP and Linda Seddon


A pair of campaigning carers have taken their complaints to Whitehall.

Linda Seddon and Mary Bell, from Romford, met care minister Norman Lamb on Tuesday, to tell him about how they believe care in the community has changed for the worse.

After the meeting Linda said: “We waited three years to have the meeting as we are very concerned about what’s going on in the industry.”

The 56-year-old has just left her job of 13 years, working for a company employed by the council to provide care.

She said: “We know many other carers are worried about the cutbacks and changes that have taken place, but we are speaking out.

“We’ve tried to speak to Havering Council, councillors Michael White and Steven Kelly, about it, but to no avail.

“I’m sure if people knew the truth about care they would be shocked.”

Among the many issues which the pair believe jeopardise care in the community are:

- a lack of training for new carers meaning existing carers have to train new ones on the job

- poor morale and pay.

- Havering Council’s recent policy change which means carers no longer get paid between jobs.

- The removal of marked medical dispensers - meaning that it’s hard to know how much medication those being cared for are taking, when care is not a medical job.

She said the pair have tried to raise the issues with Havering Council but doesn’t feel she has been taken seriously.

Andrew Rosindell MP, who organised the meeting, said: “I share the concerns of Linda and Mary, and the minister was grateful to them for sharing their experiences and he was taking seriously the points they’re making.

“I think that the system is not working properly and they need to be listened to.

“If companies or local authorities are not doing their job properly the duty of care should be removed from their control.”

Cllr Steven Kelly, Havering Council’s cabinet member for individuals, said: “This is why we base our contracts on quality, not cost. Although low pay in home care is an issue across the country, this highlights our commitment to this vital service for some of Havering’s most vulnerable residents.

“We are determined to ensure we have a safe and sustainable home care system in the borough. Any issues that staff may have should be raised with their line managers in the company that they work for.”


Latest News Stories

Yesterday, 16:30
Last night's full council meeting saw decisions being made on the release of £83million to build new affordable homes and the expansion of at least five primary schools

Councillors have agreed to release £83million to provide affordable housing in the borough, expand at least five primary schools to ease the shortage of school places and pledged to ensure more work opportunities for adults with autism in last night’s full council meeting.

Yesterday, 14:27
Police were called at 12.58pm in the proximity of the Brewery shopping centre in Romford

Trains stopped going through Romford station after police reported a suspicious vehicle in proximity of The Brewery.

Yesterday, 07:00
File photo dated 28/09/15 of Shadow Chancellor John McDonnell, who is warning the Government's failure to invest in Britain's infrastructure is putting the future prosperity of the country at risk.

Shadow chancellor John McDonnell MP is due to visit Havering on today to speak to young Labour members.

Yesterday, 07:00
Robert Knowles serving food platters and salt beef sandwiches at the TapRoom micropub in Upminster, which opened on Saturday

The borough’s first micropub finally opened on Saturday and welcomed its first customers with locally sourced pork pies, cheese platters and real ale.

Wed, 14:12
Chancellor George Osborne outlined the government's spending plans in his Autumn Statement and Spending Review (Pic: PA/Yui Mok)

The Chancellor of the Exchequer George Osborne has announced his budget proposal for the next five years – here are the main things to know.

Wed, 11:56
Picture: Google maps

A man has been arrested os suspicion of stabbing a 16-year-old boy near Havering College.

Wed, 11:23
The London Fire Brigade has put forward proposals to axe 13 fire engines - including one from Stratford - to save £11million

‘All the conversation now is about social media, removing something as important as this is a false economy’ say Tories

Most read news

News from your area


Click on the banner above for full coverage of the centenary commemorations of the outbreak of the First World War.


MAC Makeup

MAC are renowned for their flawless, fabulous make up that is used worldwide by the stars. You too can have the chance to have the perfect makeup to suit your needs with £1,000 to spend on all the glam goodies you like!


You are never far from an Argos, wherever in the country you may be. They are like a magical cavern where whatever you need they seem to have it out the back behind the counter. So why not put them to the test with this great MyOffers competition to win £1000 to spend in-store.

Digital Edition

Read the Romford Recorder e-edition today E-edition
Family Notices 24

Local business directory

Our trusted business finder