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PUBLISHED: 17:25 25 November 2015 | UPDATED: 17:16 27 April 2016

Heidi Windham Edwards is a 41-year-old mother of three who works as a counsellor

I’m partner of Heart and Mind a family run counselling and psychotherapy practice established in 1992.

I offer counselling, psychotherapy and life coaching. I am also an Independent clinical consultant and supervise other counsellors and professionals.

I’ve been a counsellor for 20 years and run our Heart and Mind practice in North Grays.

It is a privilege to be able to support people at some of their most difficult times, and be part of their journey, witnessing them going from a place of suffering to moving forward in their lives, feeling more at peace with themselves. I see counselling as a resource for people to help themselves.

My background is in working with young people. I started as a school drugs counsellor in East London in 1995.

I always knew that I wanted to help people and have been lucky to have been inspired by people in my life who were also counsellors. I have always held the belief that people have the potential to heal and live more satisfying lives.

I receive most of my clients via personal recommendations. At present there are no laws about who can be a counsellor, so my advice is to look for a counsellor who is accredited with either the BACP (British Association of Counselling and Psychotherapy), or UKCP (United Kingdom Counsel for Psychotherapy).

My experience is that anyone who has been nervous or unsure about coming to counselling has been surprised at how much talking has helped them.

Heidi Windham Edwards MBACP (Accred), MCCP. Call Heart and Mind on 01375 393829 or 07949972968, email heidiheartandmind@me.com, or visit heartandmind.co.uk.

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