Search

Win a £100 Amazon voucher in this week’s Recorder

On sale July 3

Lottery freebie apology for scratchcard misprint which denied Harold Hill cancer patient £80,000 jackpot

18:00 02 February 2014

Tom Gray with what he believed was the winning scrathcard. Picture: Jim Bennet

Tom Gray with what he believed was the winning scrathcard. Picture: Jim Bennet

JIM BENNETT 0208 309 6066 07836 225 329

The 75-year-old cancer patient who was denied £80,000 scratchcard winnings which officials claimed was a “misprint”, has been sent eight complimentary cards as an apology.

His daughter, Alison Gray, took a coin to the cards to reveal their winnings were just £15.

Tom Gray, of Dagnam Park Drive, Harold Hill, thought he had hit the jackpot when he matched two dice on his Lucky Streak scratchcard – until Lottery officials explained that the ticket was an error.

A line of ink is missing, which Camelot, the National Lottery 
operator, says would reveal a dot, making the dice a five rather than a four.

On receiving the complimentary cards, Miss Gray, of Pilgrims Hatch, Brentwood, told the Recorder: “I can’t bring myself to scratch them.”

Her fear is that if she took a gamble on the cards that would be her appeal over.

“For them that is the end but I will take this up with the Gambling Commission,” she said.

The commission has advised her that it can make sure Camelot follows the procedures correctly but cannot force it to pay any winnings due.

A Camelot spokesman said: “The analysis has confirmed that, due to an isolated fault with one of the print heads, this particular scratchcard was printed with some of the game play data missing.

“We appreciate the disappointment caused as a result of this print error and have apologised to the player.”

Mr Gray was diagnosed with prostate cancer three months ago.

The former gas and central heating fitter had wanted to share his jackpot winnings with his grandchildren.

0 comments

Latest News Stories

Yesterday, 17:22
A serco van. Picture: PA Steve Parsons

A prison officer from Romford is in critical condition after being attacked outside Blackfriars Court.

Yesterday, 17:11
Janet Davies and Patricia Flavell from the Friends of Upminster Park are looking for information on the history of the unused Second World War buildings on the edge of Upminster Park

Tucked away in a corner of Upminster Park are two unremarkable brick buildings, their green facades so worn that few passers-by will have given them a second look.

Yesterday, 17:39
Romford KFC closed today. Picture: PA

Chicken lovers are in a flap over the closure of Romford’s KFC, which has fried it’s last thigh as of today.

Yesterday, 14:50
Mardyke Farm

Green-belt land could be sold for housing as soon as work is finished restoring it to its former glory after years as a landfill.

Most read news

News from your area

WW100

Click on the banner above for full coverage of the centenary commemorations of the outbreak of the First World War.

Competitions

Y6 pupils unpack the rice

A school challenged their pupils to become enterprising individuals as they took on the national 90kg Rice Challenge.

Good times with Greenall's!

Good times with Greenall’s, a Great British gin sponsors Great British racing.

Escape to the picturesque sights of Cornwall

Summer is finally here, and what is the number one holiday location in the UK during the warmer months? Cornwall, of course!

Digital Edition

Image
Read the Romford Recorder e-edition today E-edition
Family Notices 24


Our trusted business finder