Search

Lottery freebie apology for scratchcard misprint which denied Harold Hill cancer patient £80,000 jackpot

18:00 02 February 2014

Tom Gray with what he believed was the winning scrathcard. Picture: Jim Bennet

Tom Gray with what he believed was the winning scrathcard. Picture: Jim Bennet

JIM BENNETT 0208 309 6066 07836 225 329

The 75-year-old cancer patient who was denied £80,000 scratchcard winnings which officials claimed was a “misprint”, has been sent eight complimentary cards as an apology.

His daughter, Alison Gray, took a coin to the cards to reveal their winnings were just £15.

Tom Gray, of Dagnam Park Drive, Harold Hill, thought he had hit the jackpot when he matched two dice on his Lucky Streak scratchcard – until Lottery officials explained that the ticket was an error.

A line of ink is missing, which Camelot, the National Lottery 
operator, says would reveal a dot, making the dice a five rather than a four.

On receiving the complimentary cards, Miss Gray, of Pilgrims Hatch, Brentwood, told the Recorder: “I can’t bring myself to scratch them.”

Her fear is that if she took a gamble on the cards that would be her appeal over.

“For them that is the end but I will take this up with the Gambling Commission,” she said.

The commission has advised her that it can make sure Camelot follows the procedures correctly but cannot force it to pay any winnings due.

A Camelot spokesman said: “The analysis has confirmed that, due to an isolated fault with one of the print heads, this particular scratchcard was printed with some of the game play data missing.

“We appreciate the disappointment caused as a result of this print error and have apologised to the player.”

Mr Gray was diagnosed with prostate cancer three months ago.

The former gas and central heating fitter had wanted to share his jackpot winnings with his grandchildren.

0 comments

Latest Romford News Stories

07:38
Romford station

Trains running between Shenfield and Liverpool Street are delayed this morning after overnight engineering work did not finish time.

07:00
Havering College's rail training academy helps ex-offenders and long-term unemployed back into work

A unique rail training programme is helping long term unemployed and ex-offenders to make their way back into work.

Yesterday, 15:00
GBP Estates Limited and Time 107.5 FM have launched a Christmas appeal to give a presents to Havering children, who might not otherwise be lucky enough to receive one.

A letting agency and local radio team have teamed up to put a smile on the faces of children, who won’t be surrounded by family and presents this Christmas.

Yesterday, 12:00
BBC One show presenter Angelica Bell with pupils from The Albany School.

A BBC One presenter and a team from a bank visited pupils to deliver a workshop aimed at promoting better financial awareness.

Yesterday, 10:00
40-years-ago

A look back at the biggest local stories from this week 20, 40 and 60 years ago.

Saturday, December 3, 2016
HaveringMind volunteers about to set out to deliver posters and leaflets to local GP surgeries

As a report shows that one in three GP appointments are related to mental health, Chloe Farand finds out about how doctors can help refer patients to adequate services

Friday, December 2, 2016
The Houses of Parliament, where long-standing Romford MP John Parker often raised issues affecting his constituents (and, unfortunately for him, was routinely ignored). Picture: Tim Ireland/PA

John Parker was a Labour MP for 48 years. Public school and Oxford educated, Parker was not a typical Labour man. But he spoke up for his constituents, raising local issues in House of Commons questions.

Friday, December 2, 2016
Former dinner lady Carol Strange with kitchen staff at Havering Sixth Form College.

Fond farewells and a few tears were shed as a former dinner lady retired after working almost 40 years at a college.

Newsletter Sign Up

Most read news

HOT JOBS

Show Job Lists

News from your area

WW100

Click on the banner above for full coverage of the centenary commemorations of the outbreak of the First World War.

Competitions

£3,000 goes a long way at Boots

Cosmetics, toiletries, vitamins and more. Boots is the number one choice when it comes to purchasing daily essentials.

Kit yourself out and go Apple mad!

If you’re obsessed with Apple or just love a good gadget, this is a prize that will blow you away! An incredible £3,333 to spend on Apple goodies! How would you like to be the proud new owner of the Apple Watch?

Digital Edition

cover

Enjoy the
Romford Recorder
e-edition today

Subscribe

Education and Training

cover

Read the
Education and Training
e-edition today

Read Now