Search

Lottery freebie apology for scratchcard misprint which denied Harold Hill cancer patient £80,000 jackpot

PUBLISHED: 18:00 02 February 2014

Tom Gray with what he believed was the winning scrathcard. Picture: Jim Bennet

Tom Gray with what he believed was the winning scrathcard. Picture: Jim Bennet

JIM BENNETT 0208 309 6066 07836 225 329

The 75-year-old cancer patient who was denied £80,000 scratchcard winnings which officials claimed was a “misprint”, has been sent eight complimentary cards as an apology.

His daughter, Alison Gray, took a coin to the cards to reveal their winnings were just £15.

Tom Gray, of Dagnam Park Drive, Harold Hill, thought he had hit the jackpot when he matched two dice on his Lucky Streak scratchcard – until Lottery officials explained that the ticket was an error.

A line of ink is missing, which Camelot, the National Lottery 
operator, says would reveal a dot, making the dice a five rather than a four.

On receiving the complimentary cards, Miss Gray, of Pilgrims Hatch, Brentwood, told the Recorder: “I can’t bring myself to scratch them.”

Her fear is that if she took a gamble on the cards that would be her appeal over.

“For them that is the end but I will take this up with the Gambling Commission,” she said.

The commission has advised her that it can make sure Camelot follows the procedures correctly but cannot force it to pay any winnings due.

A Camelot spokesman said: “The analysis has confirmed that, due to an isolated fault with one of the print heads, this particular scratchcard was printed with some of the game play data missing.

“We appreciate the disappointment caused as a result of this print error and have apologised to the player.”

Mr Gray was diagnosed with prostate cancer three months ago.

The former gas and central heating fitter had wanted to share his jackpot winnings with his grandchildren.

0 comments

Latest Romford News Stories

A headteacher says he is aiming to make students “life ready”, after the school was placed in special measures last month.

11 minutes ago

Pet lovers have a new port of call for when their animals are feeling paw-ly as a new veterinary surgery has opened following a £100,000 investment.

The moment that has been both contested and celebrated has finally arrived – Article 50, which officially starts the Brexit process, will be triggered today.

Yesterday, 16:35

Three men from Romford have been arrested on suspicion of murdering a 19-year-old in Redbridge during a raid in the early hours of this morning.

Yesterday, 14:00

People may have woken up to an unpleasant surprise this morning when direct debits on rent payments to Havering Council were taken out early.

Yesterday, 12:47

An annual Easter fun day in Collier Row will still go ahead despite the demolition of an old community centre.

Yesterday, 10:50

A man has died after being found unconscious in a park on Tuesday last week.

Yesterday, 07:00

A former alcoholic is helping vulnerable and homeless people to turn their lives around by offering free haircuts to boost their self esteem.

Newsletter Sign Up

Sign up to receive our regular email newsletter

Most read news

HOT JOBS

Show Job Lists

News from your area

Competitions

Having a brand new kitchen is something that lots of people want but can only dream of. Sadly keeping up to date and making our living spaces as nice as they can be is a costly and incredibly stressful business. Even a fresh coat of paint makes all the difference but isn’t easy or quick.

Who wouldn’t love the chance to go on a shopping spree. Imagine being able to walk into a shop and choose whatever your heart desires without having to worry about how much it costs.

Digital Edition

cover

Enjoy the
Romford Recorder
e-edition today

Subscribe

Education and Training

cover

Read the
Education and Training
e-edition today

Read Now