Search

Investigation launched into travelling auction in Romford after customer outrage

16:58 03 July 2014

South Street in Romford.

South Street in Romford.

Archant

A one-day flash sale at a temporary high street outlet is being investigated by trading standards officers after complaints from outraged customers about its products.

Queues stretched out the doors of travelling auction Electronics Direct in South Street, Romford, on Saturday afteroon.

But some of the customers were not happy with the products they purchased and police attended after reports of an assault on one mother who was with her child.

Danny Holloway was walking down South Street on Saturday when he saw the commotion.

He told the Recorder: “There were queues of people outside and one woman was complaining.

“They were selling iPhone boxes that looked like them, but didn’t say iPhone - they were electric razors, and people must have thought they were iPhones.”

Police took no action after being called to South Street at 6pm to reports of an assault - deciding it was a civil dispute.

A spokesman said: “On arrival officers found that no assault had taken place. The incident has been referred to London Borough of Havering Trading Standards.”

The council has warned punters against purchasing goods from stores holding one-day sales.

Cllr Osman Dervish, Cabinet Member for Regulatory Services, said:

“We are aware of an auction style sale which took place this weekend. Anyone who attends a one day sale should be extremely cautious about the goods they buy as there is often very little chance of exchanging them or getting a refund.

“If something is too good to be true, it probably is.

“Anyone who is unhappy with their purchases can call the Citizen Advice Consumer Helpline on 08454 040506 for advice.”

Did you buy something from Electronics Direct on Saturday? Get in touch by calling Sam at 020 8477 3810 or email sam.gelder@archant.co.uk.

Read more:

Imported Chinese kettles destroyed by Havering trading standards

Warning as cowboy builders flood Havering to try and cash in on wet weather ‘damage’

0 comments

Welcome , please leave your message below.

Optional - JPG files only
Optional - MP3 files only
Optional - 3GP, AVI, MOV, MPG or WMV files
Comments

Please log in to leave a comment and share your views with other Romford Recorder visitors.

We enable people to post comments with the aim of encouraging open debate.

Only people who register and sign up to our terms and conditions can post comments. These terms and conditions explain our house rules and legal guidelines.

Comments are not edited by Romford Recorder staff prior to publication but may be automatically filtered.

If you have a complaint about a comment please contact us by clicking on the Report This Comment button next to the comment.

Not a member yet?

Register to create your own unique Romford Recorder account for free.

Signing up is free, quick and easy and offers you the chance to add comments, personalise the site with local information picked just for you, and more.

Sign up now

Latest News Stories

Yesterday, 17:01
Police want to speak to this man

Detectives want to speak to this man over a baseball bat robbery that left a 56-year-old with serious head injuries – and the theft of the CCTV footage the next day.

Yesterday, 16:00
The victim looks stunned

A man has been charged with robbery following a lunchtime attack in Hornchurch town centre on Saturday.

Yesterday, 14:30
Chandlers Way, Romford. Picturee: Google Street View

A man was punched in the face before he was robbed by a group of three men.

Yesterday, 13:29
PCSO Rian Black with Yeah eight students, Chanel Moran, 12, Sadie French, 12,  and Mogan Fallon, 12 in Food technology class run by Mr Dennis

Studious police officers swapped their truncheons for text books when they traded places with school pupils for a day.

Most read news

WW100

Click on the banner above for full coverage of the centenary commemorations of the outbreak of the First World War.

News from your area

Digital Edition

Image
Read the Romford Recorder e-edition today E-edition
Family Notices 24
Our trusted business finder

New research finds that men are more partial to a posed self-portrait than women.

Did you feel the Earth move?

The drug is already on offer to patients in 21 other countries, including France and Germany.

Little chihuahua Digby has become best friends with a Neapolitan mastiff.