Search

‘Huge shock’ as ramp upgrade sees disabled residents unable to board London-bound trains at Rainham Station

PUBLISHED: 07:00 08 February 2018

Rainham Station has closed its southbound platform access ramp due to building work

Rainham Station has closed its southbound platform access ramp due to building work

Archant

Disabled Rainham residents will not be able to board a London-bound train from their local station for the next few weeks, while the platform’s only access ramp undergoes extensive repairs.

The eroded metal supports that had been in place at Rainham Station's old access ramp. Photo: C2C The eroded metal supports that had been in place at Rainham Station's old access ramp. Photo: C2C

Wheelchair bound visitors to Rainham Station, in Ferry Lane, hoping to catch a C2C Rail service into Fenchurch Street will, for the next five weeks, be confronted with a sign that reads: “Due to improvement work taking place on the ramp, please use the stairs to exit the station.

“Sorry for the inconvenience this may cause you.”

The father of one disabled resident told the Recorder his daughter had been advised to use services running away from London on the other platform to travel to Purfleet, where she could then access London bound services.

Rainham Station has closed its southbound platform access ramp due to building work Rainham Station has closed its southbound platform access ramp due to building work

This service runs once every 15 minutes, and would see disabled commuters add a further 10 minutes onto their journeys into the capital.

He said: “That must surely be against the law, to tell wheelchair users they won’t be putting a temporary ramp in and that instead they have to travel away from where they need to go?

“My daughter doesn’t use the service regularly, so it was such a huge shock to her that she just came home.”

Rainham Station has closed its southbound platform access ramp due to building work Rainham Station has closed its southbound platform access ramp due to building work

A C2C spokesman told the Recorder the company was making a £50,000 investment on a new concrete access ramp at the station, as the previous one had been supported by metal bars that had begun to erode.

He added: “While this work is underway, we have extra staff on duty at the station to provide support to passengers who need assistance using the footbridge. If this is not suitable, the only available alternative we can offer is a train to Purfleet or Grays and changing there for London-bound services.

“We are sorry this diversion will increase the journey time for some of our passengers, and we have been advertising this work at the station in recent weeks to help people to plan ahead.

“Once we complete the work later this month, full access will return to the station thanks to a ramp that should be fit for service for the next 30 years.”

Latest Romford News Stories

Yesterday, 15:00

Local historian Prof Ged Martin uncovers a stately home

Yesterday, 12:00

War on plastic is the final straw for Queen

Fri, 17:30

Two teenagers have been arrested at addresses in Dagenham and Hornchurch following the fatal stabbing of 17-year-old Hasan Ozcan.

Fri, 17:12

The Recorder wants to test your knowledge with a weekly Friday quiz featuring topics from the last seven days.

Fri, 15:43

A man who was rescued from a drain in Romford, crawled for hours through the Romford sewer system, calling out desperately for help.

Fri, 15:00

A comedy play that hopes to raise awareness of mental health will be performed at Romford’s first ever fringe festival.

Fri, 13:00

A shopping centre will once again be holding an event to celebrate “free from” food and lifestyle products.

The bizarre story of a man calling for help from inside a sewer in Romford this week captured the imagination.

PROMOTED CONTENT

Window and conservatory specialist Ken Rhodes talks about the possibilities for brightening up your home for the new year, and with their home improvement finance deals it’s possible for everyone to make some changes

Lisa and Jennie are cousins who grew up in the borough. Their grandmother, ‘Nanny Fish’ was a huge part of their lives, and while she had dementia and increasing needs, she really benefited from having care in her nephew’s loving home. This experience was the inspiration for Lisa and Jennie to set-up their own home care service.

Newsletter Sign Up

Sign up to receive our regular email newsletter

Most read news

Show Job Lists

News from your area

Competitions

Having a brand new kitchen is something that lots of people want but can only dream of. Sadly keeping up to date and making our living spaces as nice as they can be is a costly and incredibly stressful business. Even a fresh coat of paint makes all the difference but isn’t easy or quick.

Who wouldn’t love the chance to go on a shopping spree. Imagine being able to walk into a shop and choose whatever your heart desires without having to worry about how much it costs.

Digital Edition

cover

Enjoy the
Romford Recorder
e-edition today

Subscribe

Education and Training

cover

Read the
Education and Training
e-edition today

Read Now