Search

‘Huge shock’ as ramp upgrade sees disabled residents unable to board London-bound trains at Rainham Station

PUBLISHED: 07:00 08 February 2018

Rainham Station has closed its southbound platform access ramp due to building work

Rainham Station has closed its southbound platform access ramp due to building work

Archant

Disabled Rainham residents will not be able to board a London-bound train from their local station for the next few weeks, while the platform’s only access ramp undergoes extensive repairs.

The eroded metal supports that had been in place at Rainham Station's old access ramp. Photo: C2CThe eroded metal supports that had been in place at Rainham Station's old access ramp. Photo: C2C

Wheelchair bound visitors to Rainham Station, in Ferry Lane, hoping to catch a C2C Rail service into Fenchurch Street will, for the next five weeks, be confronted with a sign that reads: “Due to improvement work taking place on the ramp, please use the stairs to exit the station.

“Sorry for the inconvenience this may cause you.”

The father of one disabled resident told the Recorder his daughter had been advised to use services running away from London on the other platform to travel to Purfleet, where she could then access London bound services.

Rainham Station has closed its southbound platform access ramp due to building workRainham Station has closed its southbound platform access ramp due to building work

This service runs once every 15 minutes, and would see disabled commuters add a further 10 minutes onto their journeys into the capital.

He said: “That must surely be against the law, to tell wheelchair users they won’t be putting a temporary ramp in and that instead they have to travel away from where they need to go?

“My daughter doesn’t use the service regularly, so it was such a huge shock to her that she just came home.”

Rainham Station has closed its southbound platform access ramp due to building workRainham Station has closed its southbound platform access ramp due to building work

A C2C spokesman told the Recorder the company was making a £50,000 investment on a new concrete access ramp at the station, as the previous one had been supported by metal bars that had begun to erode.

He added: “While this work is underway, we have extra staff on duty at the station to provide support to passengers who need assistance using the footbridge. If this is not suitable, the only available alternative we can offer is a train to Purfleet or Grays and changing there for London-bound services.

“We are sorry this diversion will increase the journey time for some of our passengers, and we have been advertising this work at the station in recent weeks to help people to plan ahead.

“Once we complete the work later this month, full access will return to the station thanks to a ramp that should be fit for service for the next 30 years.”

Latest Romford News Stories

Wondering what the weather has in store for us this weekend? Watch our Met Office video forecast.

Spanish people in Spain? Shock horror.

I am sure there are a huge amount of massively relieved 18-year-olds breathing out massive sighs of relief at the realisation that they passed their A-levels.

Yesterday, 17:00

Think you know what is going on in your area?

Yesterday, 15:02

The friends and family of three-year-old Isla Caton - who has a rare form of cancer - held a special early birthday party for her before she leaves to go for specialist treatment in Barcelona.

Yesterday, 14:15

A popular tea shop organised a special celebration for their first anniversary in Hornchurch.

Yesterday, 11:48

A community that has been left “disappointed” after the decision to build on a contentious open space by their homes was given the green light.

Yesterday, 09:33

Police are trying to find Rachael Joseph who has been missing since yesterday afternoon.

PROMOTED CONTENT

“The time to repair the roof is when the sun is shining,” so the saying goes. So if some warm weather is making your conservatory uninhabitable, think about replacing its roof with a flat one and adding a roof lantern instead.

The next step in renewable energy could be right beneath your feet as you walk through a Romford shopping centre.

There are many reasons people decide to join a gym. Some want to pack on muscle for strength, train for endurance, or lose weight. But did you know it also does wonders for your mental health? Two members at Romford’s Better Gym in the Market Place talk about their personal fitness journey and the importance of replacing bad habits with good ones.

Newsletter Sign Up

Romford Recorder twice-weekly newsletter
Sign up to receive our regular email newsletter

Our Privacy Policy

Most read news

Show Job Lists

News from your area

Digital Edition

cover

Enjoy the
Romford Recorder
e-edition today

Subscribe

Education and Training

cover

Read the
Education and Training
e-edition today

Read Now