Search

Heavily pregnant - but kicked off bus in Rainham for not having exact change

17:46 30 January 2013

Jemma Wheeler with three-year-old Ronni (photo: Paul Bennett)

Jemma Wheeler with three-year-old Ronni (photo: Paul Bennett)

Archant

A heavily pregnant woman and her young daughter were kicked off a bus by an unsympathetic driver for not having exact change.

Jemma Wheeler, 31, was taking her three-year-old daughter Ronni to playschool in Rainham on Monday morning. She boarded a 165 bus at Cherry Tree Lane and tried to pay the £2.40 fare with three pound coins as her Oyster card was damaged.

But despite offering to let the driver keep the extra 60p, she was told: ‘Correct change, or get off.’”

Jemma said she was unable to walk her daughter to Brittons Babes in Ford Lane as she is eight months pregnant.

As a result, Ronni had to miss seeing her friends and go home with her mum.

“It was embarrassing,” said Jemma, of Hubert Road. “If he’d accepted the extra 60p or offered a change ticket I could have got my daughter to school.

“The bus had already turned up late so there was no way I was going to get her there on time.

“My daughter was upset because she was late for playschool, and there was a bus full of people watching – so I got off before I started crying.

“Later my husband phoned the company and was told bus drivers are encouraged not to carry change for their own safety – but nowhere on the bus does it say you have to have the correct money.”

Mike Weston, operations director at London Buses, said: “We are sorry to hear about the problems reported by Ms Wheeler when she tried to board the route 165 on Cherry Tree Lane on Monday.

“We expect the bus operators who run the routes to ensure their drivers have a cash float so they can give small amounts of change to passengers. Where it’s not possible for them to issue the correct change, there are other options available that would still allow a passenger to travel.

“We have asked First, who operate the route, to investigate this incident and will take any necessary action as a matter of priority.”

0 comments

Latest Romford News Stories

Yesterday, 16:50
Police would like to speak to this man in connection with the assault

Police have launched an investigation after a 14-year-old girl was sexually assaulted on a Tube train.

Yesterday, 16:00
Sammie Aubrey with a goat at Wellgate Farm that is believed to have gone to slaughter. Photo: Tracy Aubrey.

Just when is the right time to teach children about the circle of life?

Yesterday, 15:14
Suttons Primary School choir performs at Queen's Hospital, Romford

Pupils shared some festive cheer by singing carols at Queen’s Hospital.

Yesterday, 14:19
Keeley Johnson and her son Logan are supported by Haven House Children's Hospice

A mother whose first baby died of a rare neurological disorder faces the prospect of losing her second child to the same condition.

Yesterday, 12:23
Essex police. Picture PA.

A 24-year-old man from Romford is on bail in connection with the murder of a father of three.

Yesterday, 10:43
Original members of the Friends of Upminster Park. Treasurer Keith Webb, chairwoman Janet Davies, secretary Pat Flavell and her husband and volunteer Brian Flavell.

The chairwoman of Friends of Upminster Park has been described as “lovely” and “community spirited” following her death.

Yesterday, 07:46
Firefighters from Romford, Harold Hill and Bethnal Green attended.

A 62-year-old man was taken to hospital after a collision on the A12 last night.

Yesterday, 07:00
Trial period taking place outside Broadford Primary School

A mixed reaction to a first-of-its-kind initiative which fines parents £100 for dangerous driving around schools, has been expressed one month after its launch.

Newsletter Sign Up

Most read news

HOT JOBS

Show Job Lists

News from your area

WW100

Click on the banner above for full coverage of the centenary commemorations of the outbreak of the First World War.

Competitions

£3,000 goes a long way at Boots

Cosmetics, toiletries, vitamins and more. Boots is the number one choice when it comes to purchasing daily essentials.

Kit yourself out and go Apple mad!

If you’re obsessed with Apple or just love a good gadget, this is a prize that will blow you away! An incredible £3,333 to spend on Apple goodies! How would you like to be the proud new owner of the Apple Watch?

Digital Edition

cover

Enjoy the
Romford Recorder
e-edition today

Subscribe

Education and Training

cover

Read the
Education and Training
e-edition today

Read Now