Search

Heavily pregnant - but kicked off bus in Rainham for not having exact change

17:46 30 January 2013

Jemma Wheeler with three-year-old Ronni (photo: Paul Bennett)

Jemma Wheeler with three-year-old Ronni (photo: Paul Bennett)

Archant

A heavily pregnant woman and her young daughter were kicked off a bus by an unsympathetic driver for not having exact change.

Jemma Wheeler, 31, was taking her three-year-old daughter Ronni to playschool in Rainham on Monday morning. She boarded a 165 bus at Cherry Tree Lane and tried to pay the £2.40 fare with three pound coins as her Oyster card was damaged.

But despite offering to let the driver keep the extra 60p, she was told: ‘Correct change, or get off.’”

Jemma said she was unable to walk her daughter to Brittons Babes in Ford Lane as she is eight months pregnant.

As a result, Ronni had to miss seeing her friends and go home with her mum.

“It was embarrassing,” said Jemma, of Hubert Road. “If he’d accepted the extra 60p or offered a change ticket I could have got my daughter to school.

“The bus had already turned up late so there was no way I was going to get her there on time.

“My daughter was upset because she was late for playschool, and there was a bus full of people watching – so I got off before I started crying.

“Later my husband phoned the company and was told bus drivers are encouraged not to carry change for their own safety – but nowhere on the bus does it say you have to have the correct money.”

Mike Weston, operations director at London Buses, said: “We are sorry to hear about the problems reported by Ms Wheeler when she tried to board the route 165 on Cherry Tree Lane on Monday.

“We expect the bus operators who run the routes to ensure their drivers have a cash float so they can give small amounts of change to passengers. Where it’s not possible for them to issue the correct change, there are other options available that would still allow a passenger to travel.

“We have asked First, who operate the route, to investigate this incident and will take any necessary action as a matter of priority.”

0 comments

Latest Romford News Stories

Yesterday, 15:53
A plane making a final approach to land at City Airport (Pic: PA/Yui Mok)

The government today announced it has given City Airport the green light to expand.

Yesterday, 14:33
The M-eco Award was won by Mecca Bingo

Shoppers cast their votes and now staff from the Mercury Mall’s best shops have walked down the red carpet and received awards at a glitzy ceremony.

Yesterday, 14:02
Becci Smith, who has made it to the finals of Miss London City 2016

A part-time carer says she is delighted to be representing Romford as she bids to become Miss London City.

Yesterday, 10:17
Daniel Hancock. Picture: Met Police

A driver who ran over a father-of-one found dead at his home the following day has pleaded guilty to causing death by careless driving.

Yesterday, 09:39
The Mercury Mall's McDonalds will soon have the option of table service.

Customers of McDonald’s in The Mercury Mall shopping centre will soon have the option of having food delivered to their tables.

Yesterday, 07:47
A burst water main has closed Upper Rainham Road this morning  (credit: @MPSHavering)

One lane on Upper Rainham Road is open now in both directions with two-way traffic light, after a 15-inch cast iron water main burst this morning, leading to traffic and diversions.

Yesterday, 07:00
Queen's Hospital's A&E department

A pioneering emergency care trial directed between 50 and 60 patients a day away from A&E in a bid to focus resources on those in need of urgent care.

Tue, 17:53
Jim Reynolds pictured with Stalkers Lily

It is understood that Romford dog track has terminated the contract of one of its top greyhound trainers yesterday.

Newsletter Sign Up

Most read news

HOT JOBS

Show Job Lists

News from your area

WW100

Click on the banner above for full coverage of the centenary commemorations of the outbreak of the First World War.

Competitions

Which book character do you share cleaning habits with?

Whether you have more in common with put-upon Cinderella, emotionally turbulent Jane Eyre, or easily distracted Mole, you’re sure to appreciate that one lucky winner will receive four sessions of free cleaning. Enter our quiz for your chance to win. All runners up will get £10 off their first clean when making a repeat booking.

£15k prize bundle

Imagine having the opportunity to win an incredible £15,000 bundle of some of the most amazing prizes available. Well, for one lucky contest entrant that dream could soon become a reality because we at MyOffers are offering an incredible free prize bundle that will make even the most hardened person wild with excitement.

Digital Edition

cover

Enjoy the
Romford Recorder
e-edition today

Subscribe

Education and Training

cover

Read the
Education and Training
e-edition today

Read Now