Heaton residents warned over bogus tradesman claiming to fix toilets

PUBLISHED: 15:53 03 April 2018

An air ambulance called after car crashes with motorcycle in Romford. Picture: MPS

An air ambulance called after car crashes with motorcycle in Romford. Picture: MPS


Heaton residents have been warned after a bogus tradesman claiming to fix residents’ toilets has been reported to the police.

Police said that a tall white male in his late 20s/ early 30s, wearing a hi-vis jacket and overalls has been attempting to gain access to homes claiming he has been sent to fix a broken toilet.

The male has been seen to be driving a silver/grey estate vehicle.

Heaton Safer Neighbourhood Team have issued advice to residents and said: “Don’t allow unexpected callers in to your home unless they have a prior appointment.

“Think before you open the door – use your door chain and spy hole or look out of the window to see if you recognise the person at the door.

“Always ask for identification and check it before letting somebody in to your home. Use the phone number in the phone book, for the company that they claim to be from, not the one shown on their identity card.

“Remember, a genuine caller will happily wait outside while you check on them by calling their organisation and/or while you call a family member or neighbour to help.

“If you are not convinced of the identity of the caller, don’t let them in.

“Ask the caller to come back later and arrange for a friend, relative or neighbour to be present on their return or ask the caller to contact this person to make arrangements on your behalf.

“Beware of callers who attempt to distract you by claiming that they have seen something untoward in your rear garden or somewhere which may encourage you to leave your house or the room that you are in – they may have an accomplice awaiting this distraction.

“Utility providers now offer a password identification system.

“Any caller from one of these companies should be able to give you a pre-arranged password as additional proof of their identity.

“If you feel threatened or in danger by the presence of a caller, ring the police on 999.”

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