Havering patients given chance to feedback on health

18:00 19 October 2013

CQC chief inspector Prof Sir Mike Richards. Pic by John Stillwell/PA

CQC chief inspector Prof Sir Mike Richards. Pic by John Stillwell/PA

PA Wire/Press Association Images

Disgruntled Havering residents upset by their hospital treatment had the chance to air their views at a public meeting on Tuesday night.

A listening event was organised by health watchdog Care Quality Commission (CQC) who are undertaking a four-day inspection of Queen’s Hospital, Rom Valley Way, Romford and King George Hospital, Barley Lane, Goodmayes, which ends today.

Barking, Havering and Redbridge University Hospital Trust (BHRUT) is one of 18 trusts which will initially be inspected under radical CQC changes, triggered by high-profile scandals at Stafford Hospital and Morecambe Bay NHS Trust.

Chief inspector Prof Sir Mike Richards expects to publish the results of the checks in December.

He said: “We want these inspections to be robust and we want to build an accurate picture of BHRUT.

“We want to look at what they do well and what they do less well.

“We know there is too much variation in quality – these new in-depth inspections will allow us to get a much more detailed picture of care in hospitals than ever before.”

BHRUT is one of six trust which have been labelled “at risk” when the new inspection plans were announced in July.

The meeting at Redbridge Town Hall, in High Road, 
Ilford, was attended by about 50 members of the public.

The CQC has also been talking to doctors, nurses and hospital managers to try and pinpoint where the hospitals need to make 

Inspectors will look at eight key hospital departments to build a rounded picture, including A&E, 
maternity, paediatrics and outpatients.

Sir Mike said: “The new inspections are designed to provide people with a clear picture of the quality of the services in their local hospital, including exposing poor or mediocre care.

“We’ll be using information given to us by members of the public to inform our inspections.”

The CQC will be carrying out unannounced spot checks at the two hospitals as well as this week’s planned visit.


Latest News Stories

A man was stabbed in Romford last night

A man in his 40s was stabbed in Straight Road, Romford, last night.

Adesina was stabbed in Padbury Court, Bethnal Green

Stabbed teenager Joel Adesina spent his final hours in a weaponised gang wearing face coverings and fleeing at least one man with a knife, the Old Bailey heard.

Cllr Ross Hatfull says Redbridge Council will ask people to move out of the borough so they do not become homeless, such is the extent of the housing crisis. Photo: Ian West/PA Archive/PA Images

Havering Council has the lowest acceptance rate of homelessness of any London borough.

Train passing level crossing

A victim of sexual assault who was “shaken” by an incident on a train is calling for more action in deterring sexual offences on public transport following TfL’s announcement of a 32per cent increase in London.

Yesterday, 16:16
Robert Bull, the pilot killed after his plane crashed in Gravel Lane, Chigwell

Tributes have been paid to a Hornchurch pilot tragically killed alongside his colleague when their plane crashed into a field and burst into flames.

Yesterday, 07:37
Havering Council has halted the demolition of the Mecca Bingo hall in Hornchurch

A dramatic turn of events has seen the demolition of the Mecca Bingo hall in Hornchurch halted by Havering Council.

Wed, 15:24
Ivana Bartoletti

An NHS worker and a mother expecting her second child, Labour’s London Assembly candidate, Ivana Bartoletti, wants to send a message of “trust and hope”.

Wed, 12:25
Picture: BrianAJackson

The A127 Ardleigh Green Bridge was reduced to a single lane carriageway in both directions on Monday as work to replace it continues.

Most read news

News from your area


Click on the banner above for full coverage of the centenary commemorations of the outbreak of the First World War.


You'll be stocked up on toiletries  for a while!

Cosmetics, toiletries, vitamins and more.

You could be splashing the cash at Topshop!

Just imagine what you could do with £1,000 to spend at Topshop.

Digital Edition

Read the Romford Recorder e-edition today E-edition
Family Notices 24

Local business directory

Our trusted business finder