Search

Havering patients given chance to feedback on health

18:00 19 October 2013

CQC chief inspector Prof Sir Mike Richards. Pic by John Stillwell/PA

CQC chief inspector Prof Sir Mike Richards. Pic by John Stillwell/PA

PA Wire/Press Association Images

Disgruntled Havering residents upset by their hospital treatment had the chance to air their views at a public meeting on Tuesday night.

A listening event was organised by health watchdog Care Quality Commission (CQC) who are undertaking a four-day inspection of Queen’s Hospital, Rom Valley Way, Romford and King George Hospital, Barley Lane, Goodmayes, which ends today.

Barking, Havering and Redbridge University Hospital Trust (BHRUT) is one of 18 trusts which will initially be inspected under radical CQC changes, triggered by high-profile scandals at Stafford Hospital and Morecambe Bay NHS Trust.

Chief inspector Prof Sir Mike Richards expects to publish the results of the checks in December.

He said: “We want these inspections to be robust and we want to build an accurate picture of BHRUT.

“We want to look at what they do well and what they do less well.

“We know there is too much variation in quality – these new in-depth inspections will allow us to get a much more detailed picture of care in hospitals than ever before.”

BHRUT is one of six trust which have been labelled “at risk” when the new inspection plans were announced in July.

The meeting at Redbridge Town Hall, in High Road, 
Ilford, was attended by about 50 members of the public.

The CQC has also been talking to doctors, nurses and hospital managers to try and pinpoint where the hospitals need to make 
improvements.

Inspectors will look at eight key hospital departments to build a rounded picture, including A&E, 
maternity, paediatrics and outpatients.

Sir Mike said: “The new inspections are designed to provide people with a clear picture of the quality of the services in their local hospital, including exposing poor or mediocre care.

“We’ll be using information given to us by members of the public to inform our inspections.”

The CQC will be carrying out unannounced spot checks at the two hospitals as well as this week’s planned visit.

0 comments

Latest News Stories

6 minutes ago
The westbound A13 is closed at the junction with Ferry Lane [Photograph from Google StreetView]

The A13 was closed near Ferry Lane yesterday as police discovered a dead body in a car. .

24 minutes ago
myplace, Harold Hill, in April 2012, the last time the show came to Havering

Immigration, Facebook and class war were hotly debated in an episode of the BBC’s flagship debating programme from Harold Hill last night.

Aaron Kumar was bullied when he was growing up but has now written a book about his experiences

Looking back on his school days with a glimmer of sadness, a freelance writer is determined to help children stop bullying by passing on his experiences.

07:00
Snaresbrook Crown Court (Picture: John Stillwell/PA)

A Rainham woman has admitted shaking a baby so violently she left him with brain damage, jurors were told yesterday.

Most read news

WW100

Click on the banner above for full coverage of the centenary commemorations of the outbreak of the First World War.

News from your area

Digital Edition

Image
Read the Romford Recorder e-edition today E-edition

The 38-year-old triggered a manhunt after two bodies were found at an address in Surrey.

The mayor is meant to be convincing Singapore to invest in London – but he clearly has a bigger plan.

Dave’s on the immigration back foot. So does his crackdown on migrant benefits ring true?

America is responsible for a lot of things – good and bad. The jury’s still out on Black Friday.