Search

Havering residents can call new London Ambulance hotline to get prescriptions and advice

PUBLISHED: 09:52 18 January 2018 | UPDATED: 09:52 18 January 2018

The service had been comissioned by north east London NHS Clinical Commissioning Groups. Picture: Joe Giddens

The service had been comissioned by north east London NHS Clinical Commissioning Groups. Picture: Joe Giddens

PA Wire/PA Images

Residents will soon be able to get urgent healthcare advice and prescriptions issued from GPs, paramedics and pharmacists over the phone.

The free service run by London Ambulance Service will be operational 24 hours a day and is funded by a contract with north east London NHS Clinical Commissioning Groups.

The hotline can be accessed by calling 111.

Dr Kate Adams, clinical lead for integrated urgent care for North East London Commissioning Alliance – which is made up of the seven CCGs – said:“It’s really important that people know that the new 111 will be so much more than an urgent advice line.

“From this summer there will be clinical experts available to assess people’s urgent symptoms and give their expert opinion.

“They’ll be on hand 24/7 and will also book appointments for people with the most appropriate NHS service when they need them.

“This means no more sitting around waiting for hours in A&E to speak to a clinician.”

The new service will be integrated with other urgent care services such as urgent care centres, GP practices, GP hubs, mental health services, and pharmacies across the area.

Dr Fenella Wrigley, medical director for London Ambulance Service said:“We’re really pleased to be awarded the contract and have extensive experience providing urgent care.

“This is good news for patients who, rather than be signposted to other services, will receive health advice, a prescription and an appointment for further treatment if needed, all from one call.”

This is the first joint commissioning contract awarded by the seven north east London CCGs – Waltham Forest, Newham, Tower Hamlets, City and Hackney, Barking and Dagenham, Havering, and Redbridge CCGs.

Dr Anwar Khan, Lead Chair for North East London Commissioning Alliance said:

“This is a significant step for the NHS and for local people. It is the first time our local NHS organisations have come together in this way to plan for and buy services jointly.

“This is the way of the future as we shape services which are consistent across north east London, formed around local people and put their needs first.”

Residents from across the community helped shape the new service and the process for selecting the organisation which would deliver it.

Young people, carers, older people, representatives of the traveller community and different faith groups all took part in planning the specification for the service to make sure it would meet the needs of those who live in the area.

0 comments

Welcome , please leave your message below.

Optional - JPG files only
Optional - MP3 files only
Optional - 3GP, AVI, MOV, MPG or WMV files
Comments

Please log in to leave a comment and share your views with other Romford Recorder visitors.

We enable people to post comments with the aim of encouraging open debate.

Only people who register and sign up to our terms and conditions can post comments. These terms and conditions explain our house rules and legal guidelines.

Comments are not edited by Romford Recorder staff prior to publication but may be automatically filtered.

If you have a complaint about a comment please contact us by clicking on the Report This Comment button next to the comment.

Not a member yet?

Register to create your own unique Romford Recorder account for free.

Signing up is free, quick and easy and offers you the chance to add comments, personalise the site with local information picked just for you, and more.

Sign up now

Latest Romford News Stories

Yesterday, 15:00

Local historian Prof Ged Martin uncovers a stately home

Yesterday, 12:00

War on plastic is the final straw for Queen

Fri, 17:30

Two teenagers have been arrested at addresses in Dagenham and Hornchurch following the fatal stabbing of 17-year-old Hasan Ozcan.

Fri, 17:12

The Recorder wants to test your knowledge with a weekly Friday quiz featuring topics from the last seven days.

Fri, 15:43

A man who was rescued from a drain in Romford, crawled for hours through the Romford sewer system, calling out desperately for help.

Fri, 15:00

A comedy play that hopes to raise awareness of mental health will be performed at Romford’s first ever fringe festival.

Fri, 13:00

A shopping centre will once again be holding an event to celebrate “free from” food and lifestyle products.

The bizarre story of a man calling for help from inside a sewer in Romford this week captured the imagination.

PROMOTED CONTENT

Window and conservatory specialist Ken Rhodes talks about the possibilities for brightening up your home for the new year, and with their home improvement finance deals it’s possible for everyone to make some changes

Lisa and Jennie are cousins who grew up in the borough. Their grandmother, ‘Nanny Fish’ was a huge part of their lives, and while she had dementia and increasing needs, she really benefited from having care in her nephew’s loving home. This experience was the inspiration for Lisa and Jennie to set-up their own home care service.

Newsletter Sign Up

Sign up to receive our regular email newsletter

Most read news

Show Job Lists

News from your area

Competitions

Having a brand new kitchen is something that lots of people want but can only dream of. Sadly keeping up to date and making our living spaces as nice as they can be is a costly and incredibly stressful business. Even a fresh coat of paint makes all the difference but isn’t easy or quick.

Who wouldn’t love the chance to go on a shopping spree. Imagine being able to walk into a shop and choose whatever your heart desires without having to worry about how much it costs.

Digital Edition

cover

Enjoy the
Romford Recorder
e-edition today

Subscribe

Education and Training

cover

Read the
Education and Training
e-edition today

Read Now