Search

Delight as inspectors praise ‘outstanding’ Havering-atte-Bower hospice

PUBLISHED: 12:57 12 July 2016 | UPDATED: 14:05 12 July 2016

Saint Francis Hospice has been rated outstanding by the Care Quality Commission

Saint Francis Hospice has been rated outstanding by the Care Quality Commission

Archant

A hospice is “thrilled and delighted” to have been rated outstanding by health inspectors.

An inspection team from the Care Quality Commission (CQC) spent five days at Saint Francis Hospice in April.

Its report, published this week, praised the “outstanding care and support” it provides and said the management, staff and volunteers were “highly motivated and committed” to ensuring people received the best possible care.

Tes Smith, the hospice’s director of quality and care, said: “I am thrilled and delighted we have achieved an outstanding rating following our inspection.

“At Saint Francis Hospice we strive for excellence in all that we do and the services we deliver and the fact this has been validated by CQC gives us even more motivation to keep developing and ensuring we reach as many local people in need as we can.”

The hospice in Broxhill Road, Havering-atte-Bower, provides end of life care to people in Havering, Redbridge, Barking and Dagenham and west Essex.

Debbie Ivanova, CQC’s deputy chief inspector for adult social care, said, “This is an outstanding example of how a hospice should be run.

“Relatives told us staff understood their emotional needs and focused on their wellbeing as well as the wellbeing of their close family.”

Inspectors also praised the hospice’s staff for allowing “people to experience a comfortable, dignified and pain-free death”.

Chief Executive Officer, Pam Court, said, “Saint Francis Hospice has a truly amazing compassionate and committed staff and volunteer workforce of whom we are tremendously proud.

“I trust our supporters will continue to have every confidence in us to deliver outstanding palliative and end of life care to local people now and in the future.”

0 comments

Welcome , please leave your message below.

Optional - JPG files only
Optional - MP3 files only
Optional - 3GP, AVI, MOV, MPG or WMV files
Comments

Please log in to leave a comment and share your views with other Romford Recorder visitors.

We enable people to post comments with the aim of encouraging open debate.

Only people who register and sign up to our terms and conditions can post comments. These terms and conditions explain our house rules and legal guidelines.

Comments are not edited by Romford Recorder staff prior to publication but may be automatically filtered.

If you have a complaint about a comment please contact us by clicking on the Report This Comment button next to the comment.

Not a member yet?

Register to create your own unique Romford Recorder account for free.

Signing up is free, quick and easy and offers you the chance to add comments, personalise the site with local information picked just for you, and more.

Sign up now

Latest Romford News Stories

Yesterday, 12:00

Letters, contributions and comments sent in from Recorder readers this week.

Yesterday, 10:16

A police cordon and crime scene remain in place this morning.

We all know that London is experiencing a violence epidemic, with knife crime up by 50 per cent since September 2015.

Saturday, November 17, 2018

When the fighting ended in November 1918, Havering’s prisoners of war came home. As Prof Ged Martin reports, many had suffered a hard time

Saturday, November 17, 2018

Wondering what the weather has in store for us this weekend? Watch our Met Office video forecast.

Saturday, November 17, 2018

In recent weeks we have brought you the stories of families who have found a lifeline in Hornchurch charity First Step.

Saturday, November 17, 2018

I like science fiction. I grew up wearing glasses so I didn’t have much say in the matter.

Friday, November 16, 2018

A former Bomber Command rear gunner who lied about his age so he could join the RAF during the Second World War died in Romford last week.

PROMOTED CONTENT

From November, The Mercury in Romford begins to celebrate Christmas. The mall has plenty of gift ideas, fun events and activities for everyone

Vauxhall has completed its sport utility vehicle range with the third, and largest, Grandland X. We put the SUV, now available at Tony LeVoi in Romford, to the test.

“The time to repair the roof is when the sun is shining,” so the saying goes. So if some warm weather is making your conservatory uninhabitable, think about replacing its roof with a flat one and adding a roof lantern instead.

Newsletter Sign Up

Romford Recorder twice-weekly newsletter
Sign up to receive our regular email newsletter

Our Privacy Policy

Most read news

Show Job Lists

Education Promo

News from your area

Competitions

A Romford photographer impressed the judges of a national creative photography competition with a picture of a stunning sunset.

Digital Edition

cover

Enjoy the
Romford Recorder
e-edition today

Subscribe

Education and Training

cover

Read the
Education and Training
e-edition today

Read Now