Search

Delight as inspectors praise ‘outstanding’ Havering-atte-Bower hospice

PUBLISHED: 12:57 12 July 2016 | UPDATED: 14:05 12 July 2016

Saint Francis Hospice has been rated outstanding by the Care Quality Commission

Saint Francis Hospice has been rated outstanding by the Care Quality Commission

Archant

A hospice is “thrilled and delighted” to have been rated outstanding by health inspectors.

An inspection team from the Care Quality Commission (CQC) spent five days at Saint Francis Hospice in April.

Its report, published this week, praised the “outstanding care and support” it provides and said the management, staff and volunteers were “highly motivated and committed” to ensuring people received the best possible care.

Tes Smith, the hospice’s director of quality and care, said: “I am thrilled and delighted we have achieved an outstanding rating following our inspection.

“At Saint Francis Hospice we strive for excellence in all that we do and the services we deliver and the fact this has been validated by CQC gives us even more motivation to keep developing and ensuring we reach as many local people in need as we can.”

The hospice in Broxhill Road, Havering-atte-Bower, provides end of life care to people in Havering, Redbridge, Barking and Dagenham and west Essex.

Debbie Ivanova, CQC’s deputy chief inspector for adult social care, said, “This is an outstanding example of how a hospice should be run.

“Relatives told us staff understood their emotional needs and focused on their wellbeing as well as the wellbeing of their close family.”

Inspectors also praised the hospice’s staff for allowing “people to experience a comfortable, dignified and pain-free death”.

Chief Executive Officer, Pam Court, said, “Saint Francis Hospice has a truly amazing compassionate and committed staff and volunteer workforce of whom we are tremendously proud.

“I trust our supporters will continue to have every confidence in us to deliver outstanding palliative and end of life care to local people now and in the future.”

0 comments

Welcome , please leave your message below.

Optional - JPG files only
Optional - MP3 files only
Optional - 3GP, AVI, MOV, MPG or WMV files
Comments

Please log in to leave a comment and share your views with other Romford Recorder visitors.

We enable people to post comments with the aim of encouraging open debate.

Only people who register and sign up to our terms and conditions can post comments. These terms and conditions explain our house rules and legal guidelines.

Comments are not edited by Romford Recorder staff prior to publication but may be automatically filtered.

If you have a complaint about a comment please contact us by clicking on the Report This Comment button next to the comment.

Not a member yet?

Register to create your own unique Romford Recorder account for free.

Signing up is free, quick and easy and offers you the chance to add comments, personalise the site with local information picked just for you, and more.

Sign up now

Latest Romford News Stories

Yesterday, 15:00

Did you know that when you can’t see the Moon in the sky, he’s actually down here on earth, suited and booted and fighting crime?

Yesterday, 12:00

Shortage of daylight makes us grumpier

Yesterday, 10:00

Wondering what the weather has in store for us this weekend? Watch our three-minute Met Office video forecast.

Yesterday, 08:00

Havering has thrown its hat into the ring for the Mayor of London’s Borough of Culture initiative and residents can play a part.

Fri, 18:30

As families gather around their sofas to watch this year’s Children in Need, a hospice wishes to say thank you to the charity for all of its support over the years.

Fri, 17:36

A 20-year-old Romford man had been frightened for his life and acting in self-defence when he stabbed Hosam Eisa to death at The Brewery, a court heard.

Fri, 17:00

The Romford greyhound stadium will once again be opened tonight, after failing a fire safety exercise which forced them to close this week.

Newsletter Sign Up

Sign up to receive our regular email newsletter

Most read news

Show Job Lists

News from your area

Competitions

Having a brand new kitchen is something that lots of people want but can only dream of. Sadly keeping up to date and making our living spaces as nice as they can be is a costly and incredibly stressful business. Even a fresh coat of paint makes all the difference but isn’t easy or quick.

Who wouldn’t love the chance to go on a shopping spree. Imagine being able to walk into a shop and choose whatever your heart desires without having to worry about how much it costs.

Digital Edition

cover

Enjoy the
Romford Recorder
e-edition today

Subscribe

Education and Training

cover

Read the
Education and Training
e-edition today

Read Now