Havering adolescent mental health unit rated outstanding

PUBLISHED: 15:00 14 November 2017

NELFT officially re-opening the Brookside secure unit.

NELFT officially re-opening the Brookside secure unit.


A formerly “inadequate” adolescent mental health unit for Havering teenagers that temporarily closed 18 months ago has just been rated “outstanding” by health inspectors.

The North East London Foundation Trust (Nelft), closed Brookside mental health unit in Barley Lane, Goodmayes, in May last year following a Care Quality Commission (CQC) inspection.

It reopened in November 2016, after more than £750,000 was spent on renovating and restaffing the unit, and was rated “good” by the watchdog in March.

Now it has been upgraded to “outstanding”, following another inspection by the CQC in August.

Nelft chief executive John Brouder said that temporarily closing the ward on behalf of the inspectors’ advice had been a difficult decision.

He said: “I am absolutely thrilled that the unit is now recognised by the CQC inspectors as being outstanding for the young people it cares for.

“It is also fantastic that the CQC team highlighted that staff morale is high and that our employees are proud of the unit – which we all are.

“Temporarily closing Brookside, to renovate the building and make it fit for future generations in April 2016 was one of the hardest decisions the executive management team has had to take, but with this wonderful rating it was a decision that has been thoroughly vindicated.

“I would like to say a hearty well done to all the staff who have worked so hard to make Brookside truly outstanding.”

Following criticism over “a lack of clear policy for monitoring and searching patients”, inspectors found that strong and inspirational leadership at the trust has transformed the unit.

They found that there is now “genuine empathy and understanding of individual needs and wishes” and staff are “fully committed” to providing a quality service.

As part of the changes, Nelft also launched a Young People’s Home Treatment Team (YPHTT) to allow more young people to be treated in a less restrictive manner.

Dr Paul Lelliott, the lead for mental health at the CQC, praised the dedication of the staff.

He added: “Young people told us that they received excellent care, that staff were amazing and that they felt safe on the ward.

“I am very pleased that our inspectors also concluded that unit was providing outstanding care.

“Brookside unit has come a long way since the trust closed it after a previous inadequate rating.”

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