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Public consultation begins on proposals to move Collier Row post office to hardware store

PUBLISHED: 09:00 11 August 2017

Collier Row post office in Collier Row Road. Photo: Google Maps

Collier Row post office in Collier Row Road. Photo: Google Maps

Archant

The time has come for users of one bustling high street to have their say on plans to move their local post office.

The Post Office is proposing to close its current branch in Collier Row Road, Collier Row, and open a franchise in the nearby Pound‘n’Max store 30m up the road.

A public consultation was launched on Wednesday, August 9 giving residents the chance to comment on the proposals until September 20, when the final decision will be made.

In order to accommodate this proposed move, which would take place in November, the current Pound‘n’Max store would undergo extensive renovations.

The post office would be in a dedicated area with four counters.

New automatic entrance doors would also be installed alongside widened aisles, low level counters, PIN pads, hearing loops and customer seating to ensure the premises was accessible to all.

A Post Office spokesman said: “The reason we are proposing change is to ensure the viability of the branch into the future.

“At the moment the branch is a ‘stand alone’ branch, directly managed by the Post Office. The changes we are proposing would mean it being operated as a franchise, providing same services as now and with opening hours extended to Saturday afternoons.

“The vast majority of our 11,600 post offices, large and small, are operated on a franchise/agency basis.

“Some of these will not be sustainable into the future – we are facing increased competition for our services and consumer trends are changing fast.

“We’re committed to keeping post offices in shopping centres and on high streets and franchising is a proven, successful way of doing so.”

Roger Gale, the Post Office’s sales and trade marketing director, said: “Our customers will be offered the same range of services, with more convenient and longer opening hours to include Saturday afternoons.

“We are making sure we take the right action to sustain services for years to come.

“We have to adapt so that we can maintain our presence on high streets and in the heart of communities, which we are determined to do.”

Customers can have their say on the proposals by visiting www.postofficeviews.co.uk or by calling 03457 223344.

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