Search

Disabled Collier Row couple sworn at as they struggle to move in Post Office

17:00 21 August 2014

Rod Driscoll and his wife Pauline are both disabled and are currently struggline to gain access to their post office in Collier Row.

Rod Driscoll and his wife Pauline are both disabled and are currently struggline to gain access to their post office in Collier Row.

Archant

A disabled couple in their seventies say they find it “virtually impossible” to reach the counter of their newly refurbished local post office.

Rod Driscoll, 70, and his wife Pauline, 72, say the situation has become so bad, they have been sworn at by customers as they try to drive their mobility scooters in the Collier Row post office.

Mr Driscoll, of Nelson Close, Collier Row, said: “It has got to the stage where my wife does not want to go into the post office any more.

Swearing

“We have to manoeuvre backwards and forwards to get around the corners. This has led to some people swearing at us.

“When you are disabled, and trying to move around in that Post Office, you get other people nervous. Nine out of 10 times other people are in a rush.”

Mr Driscoll uses a mobility scooters to move about after having both hips replaced. He also suffers from a long-term back problem.

He goes to the branch “once or twice” a month to post or collect packages. His wife is more mobile but, because she is in remission from cancer, she tires quickly and so uses a mobility scooter.

“She can potter about but not for too long,” he said. “She had a fall about 25 years ago and crushed the discs in her back.”

Mr Driscoll has written to Romford MP Andrew Rosindell, calling for “pressure” to be put on Post Office Ltd to rethink the branch’s layout.

Post Office management claims that only small changes were made to the branch in July.

A spokesman said: “The changes to the layout have been minimal and we have slightly increased the size of our financial services room where customers can discuss their needs in private.

“The office is fully accessible and we meet the requirement of the Equality Act 2006, which we are required to comply with.”

Read more -

- Mecca Bingo, Romford, refuses wheelchair-bound woman access to disabled loo

- Collier Row woman praises society which supports her severely disabled daughter

0 comments

Comments

Welcome , please leave your message below.

Optional - JPG files only
Optional - MP3 files only
Optional - 3GP, AVI, MOV, MPG or WMV files
Comments

Please log in to leave a comment and share your views with other Romford Recorder visitors.

We enable people to post comments with the aim of encouraging open debate.

Only people who register and sign up to our terms and conditions can post comments. These terms and conditions explain our house rules and legal guidelines.

Comments are not edited by Romford Recorder staff prior to publication but may be automatically filtered.

If you have a complaint about a comment please contact us by clicking on the Report This Comment button next to the comment.

Not a member yet?

Register to create your own unique Romford Recorder account for free.

Signing up is free, quick and easy and offers you the chance to add comments, personalise the site with local information picked just for you, and more.

Sign up now

Latest News Stories

Yesterday, 15:00
Mayor of havering, Cllr Linda Trew comissioned Havering College of Further and Higher Education,  students to create a float. for the New Year’s Day Parade,

The mayor of Havering will dazzle spectators of the New Year’s Day Parade as she travels through the streets of London in a vintage steam train and carriage thanks to Havering College construction students.

Yesterday, 12:00
Christmas jumpers raised enough to build a classroom for less fortunate children

As term came to a close and the ho-ho-holidays were due to start one school allowed its lucky pupils to really get into the festive spirit.

Yesterday, 09:00
CM Atkinson from the Harold Hill Fire Station (photo: Arnaud Stephenson)

One mum-of-two proves that being a woman doesn’t make a difference when it comes to fighting fires and saving lives.

Fri, 16:25
Deck the halls with boughs of holly - and doughnuts  (photo: Arnaud Stephenson)

“You wouldn’t want to eat one, really – I’ve tried about four and even I don’t like them.”

Most read news

WW100

Click on the banner above for full coverage of the centenary commemorations of the outbreak of the First World War.

News from your area

Digital Edition

Image
Read the Romford Recorder e-edition today E-edition

And they have a role to play in saving their species.

Twinkle, twinkle you little stars – thanks for making your homes so festive.

Offers for university places are at a record high.