Search

I don’t want your cash, says Romford woman who was failed by doctor at Modern Medical Centre, Rush Green Road

12:53 24 May 2012

Modern Medical Centre, Rush Green Road, Romford,

Modern Medical Centre, Rush Green Road, Romford,

Archant

A Romford woman is refusing hundreds of pounds in compensation from a GP surgery because she doesn’t feel “justice” has been done.

The Modern Medical Centre in Rush Green Road was ordered to pay Johannah Madigan £500 by the Health Service Ombudsman.

The watchdog found that the centre’s treatment of Miss Madigan, of West Road, amounted to service failure.

Miss Madigan said: “I couldn’t accept the cheque because money was never the issue.”

She claimed: “I just want justice for what they’ve done to me and there’s no remorse there whatsoever.”

Miss Madigan complained about her treatment at the centre after she joined in 2008.

She relies on repeat prescriptions to control her asthma and osteoporosis but her new GP, Dr Kukathasan, would not re-prescribe the medication.

Despite repeated requests, Miss Madigan ran out of medicine and her condition got worse.

She said: “My breathing was so bad I had to go to A&E at Queen’s Hospital twice and I had pains everywhere.”

She alleged: “It was obvious I was ill but the surgery still didn’t give me anything.”

After months of failed complaints and a meeting in February 2009, Miss Madigan said the dispute had taken over her life.

She said: “My brother died on February 8 and I couldn’t sleep, I couldn’t even cry at the funeral.

“All I could think about was the meeting and Dr Kukathasan.”

After attempting legal action through solicitors, Miss Madigan took her complaint to the Ombudsman.

The report said: “Dr Kukathasan’s actions fell so far below the applicable standard as to amount to service failure [which] led to an injustice to Miss Madigan in that she was caused significant and persistent distress and anxiety.”

The case was resolved in November last year with the order for compensation and a written apology from Dr Kukathasan.

But Miss Madigan felt he “wasn’t genuinely sorry”.

She is looking into other forms of legal action.

The Modern Medical Centre did not wish to comment.

Latest Romford News Stories

15:19
Michael Adebolajo Picture: Metropolitan Police

A Romford murderer, who killed soldier Lee Rigby, is seeking £20,000 compensation for losing two teeth.

The mayor of Havering with Store Room Youth Theatre, who will be performing at the variety show, during their rehearsals for the London's New Year's Day Parade.

Enjoy entertainment from the community while supporting good causes at the Mayor of Havering’s Charity Variety Show.

09:38
Hamid Ahmadi is missing from Queen's Hopsital with a head injury

A man suffering from a head injury is missing from Queen’s Hospital.

07:00
The Jobbers Rest in Upminster undergoing an extensive modernisation

A popular pub is to open its doors once more, under the direction of a top chef’s company.

Yesterday, 15:00
Jeffrey Marks, who volunteers at Queen's Hospital, enjoys cheering up patients.

A man who has volunteered for nearly two decades, is encouraging others to donate their time to help make a difference to hospital patients.

Yesterday, 12:00
40-years-ago

A look back at the biggest local stories from this day 20, 40 and 60 years ago.

Saturday, January 21, 2017
Charlie Condou and Victoria Yeates in The Crucible

You may not think a play written in the ‘50s about witch trials in the 17th century would have much in common with today’s audiences.

Newsletter Sign Up

Most read news

HOT JOBS

Show Job Lists

News from your area

WW100

Click on the banner above for full coverage of the centenary commemorations of the outbreak of the First World War.

Competitions

Are you in need of a new kitchen? Try our competition and you could win a brand new one!

Having a brand new kitchen is something that lots of people want but can only dream of. Sadly keeping up to date and making our living spaces as nice as they can be is a costly and incredibly stressful business. Even a fresh coat of paint makes all the difference but isn’t easy or quick.

MyOffers H&M Competition

Who wouldn’t love the chance to go on a shopping spree. Imagine being able to walk into a shop and choose whatever your heart desires without having to worry about how much it costs.

Digital Edition

cover

Enjoy the
Romford Recorder
e-edition today

Subscribe

Education and Training

cover

Read the
Education and Training
e-edition today

Read Now