Search

Win a £100 Amazon voucher in this week’s Recorder

On sale July 3

I don’t want your cash, says Romford woman who was failed by doctor at Modern Medical Centre, Rush Green Road

12:53 24 May 2012

Modern Medical Centre, Rush Green Road, Romford,

Modern Medical Centre, Rush Green Road, Romford,

Archant

A Romford woman is refusing hundreds of pounds in compensation from a GP surgery because she doesn’t feel “justice” has been done.

The Modern Medical Centre in Rush Green Road was ordered to pay Johannah Madigan £500 by the Health Service Ombudsman.

The watchdog found that the centre’s treatment of Miss Madigan, of West Road, amounted to service failure.

Miss Madigan said: “I couldn’t accept the cheque because money was never the issue.”

She claimed: “I just want justice for what they’ve done to me and there’s no remorse there whatsoever.”

Miss Madigan complained about her treatment at the centre after she joined in 2008.

She relies on repeat prescriptions to control her asthma and osteoporosis but her new GP, Dr Kukathasan, would not re-prescribe the medication.

Despite repeated requests, Miss Madigan ran out of medicine and her condition got worse.

She said: “My breathing was so bad I had to go to A&E at Queen’s Hospital twice and I had pains everywhere.”

She alleged: “It was obvious I was ill but the surgery still didn’t give me anything.”

After months of failed complaints and a meeting in February 2009, Miss Madigan said the dispute had taken over her life.

She said: “My brother died on February 8 and I couldn’t sleep, I couldn’t even cry at the funeral.

“All I could think about was the meeting and Dr Kukathasan.”

After attempting legal action through solicitors, Miss Madigan took her complaint to the Ombudsman.

The report said: “Dr Kukathasan’s actions fell so far below the applicable standard as to amount to service failure [which] led to an injustice to Miss Madigan in that she was caused significant and persistent distress and anxiety.”

The case was resolved in November last year with the order for compensation and a written apology from Dr Kukathasan.

But Miss Madigan felt he “wasn’t genuinely sorry”.

She is looking into other forms of legal action.

The Modern Medical Centre did not wish to comment.

Latest News Stories

A police officer laying flowers near the scene of the bus explosion in Tavistock Square. Picture: Steve Parsons/PA

A minute’s silence will be held today to remember the 52 people killed in the 7/7 bombings a decade ago.

52 minutes ago
Det Ch Supt Sue Williams, the borough commander of Redbridge, was on duty the day of 7/7

Sirens and screams pierce the air while dust and debris thunders down, crowds of people moving silently through the streets, numb at what they have just witnessed.

Yesterday, 17:14
Firefighter Steve McDermott, of Hornchurch, who helped to treat victims in the aftermath of the Tavistock Square bus bombing on 7/7. Picture: London Fire Brigade

The devastation which greeted Steve McDermott as he arrived at Tavistock Square could hardly have been imagined.

Yesterday, 15:47
Serious Incident Rainham Picture: @beckileigh_x

Terrified neighbours say they are “lucky to be alive” after explosives were found in a flat where a man was threatening to shoot himself.

Most read news

News from your area

WW100

Click on the banner above for full coverage of the centenary commemorations of the outbreak of the First World War.

Competitions

Y6 pupils unpack the rice

A school challenged their pupils to become enterprising individuals as they took on the national 90kg Rice Challenge.

Good times with Greenall's!

Good times with Greenall’s, a Great British gin sponsors Great British racing.

Escape to the picturesque sights of Cornwall

Summer is finally here, and what is the number one holiday location in the UK during the warmer months? Cornwall, of course!

Digital Edition

Image
Read the Romford Recorder e-edition today E-edition
Family Notices 24


Our trusted business finder