Children get access to free wi-fi at Queens Hospital thanks to wish-granting charity

PUBLISHED: 11:30 03 January 2018

Michael Hook and Nicola Caton with their daughter, two-year-old Isla Caton who has been diagnosed with neuroblastoma cancer

Michael Hook and Nicola Caton with their daughter, two-year-old Isla Caton who has been diagnosed with neuroblastoma cancer


Children at Queen’s Hospital will now have access to free wi-fi after parents and a charity called for cheaper access.

Ask Albie, a children’s wish making charity received confirmation on Friday, December 22, that free wi-fi would now be available for children at Queens Hospital, Rom Valley Way, Romford, after being told that this was not going to be possible.

The charity enlisted Peter Southgates from Frontier Voice data, a telecoms company, to help get free wi-fi access on the various wards for children.

Ask Albie and parents were concerned that children under oncology in isolation, had nothing but four walls to look at while awaiting treatment.

Rachel explained that they are now trying to get the TVs in the hospital working.

“If we come together with Peter Southgates at Frontier Voice data and the general public, we can make a life long change for all the children at Queens Hospital,” said Rachel.

Two weeks ago we spoke to the parents of three-year-old, Isla Caton who is being treated for cancer at Queen’s Hospital.

Dad, Michael Hook, 47, of Benets Road, Hornchurch said that Isla could only be calmed down by watching children’s TV when she is in pain.

After hearing the good news that free wi-fi is now accessible, Michael said: “It’s absolutely brilliant, we are over the moon about it.

“A lot of these kids, especially the kids with cancer are bed ridden, My child couldn’t leave her room, but now hopefully they will manage to sort out the TVs too.”

Kathryn Halford, chief nurse said: “After some parents raised issues about the cost of wi-fi, we spoke to our provider, wi-fi SPARK, and were delighted when they agreed to provide it for free on our children’s wards.

“We’re also working to resolve technical issues to bring the freeview TVs beside every bed back into use as soon as possible, which will allow families to watch programmes from hundreds of channels.

“And we’ll be putting a TV in our playroom, to encourage children who are well enough to get out of bed and watch a film with the other children.”

Latest Romford News Stories

22 minutes ago

Celebrations for the royal wedding started early at a Harold Wood hair salon as Harry and Meghan even stopped by to enjoy a cream tea with customers…..well sort of!

Patients should be finding it easier to get a doctor’s appointment due the extended hours being offered by GPs working in the Havering Clinical Commissioning Group.

Yesterday, 15:00

A dedicated room for terminally ill patients and their loved ones has officially opened at Queen’s Hospital in memory of a beloved grandfather.

Yesterday, 13:00

Neighbours were making the most of the sunshine to commemorate the royal wedding with their very own street party.

Yesterday, 08:16

Havering’s NHS hospital trust has apologised to the family of a grandmother whose painful death from bladder cancer the NHS watchdog ruled “avoidable”.

Yesterday, 07:00

Tri-borough commander Jason Gwillim has said he would “love” more police officers in his command, but does not know how many will be pledged by the Mayor of London.

Mon, 17:49

If you’re using c2c to get home, your train could be leaving earlier than expected - or not calling at your stop at all.

Mon, 17:00

Lemon drizzle, red velvet and carrot cake were some of the many options available to Gidea Park residents attending a special bake sale held in memory of a teenager who died suddenly of a suspected heart problem.


The next step in renewable energy could be right beneath your feet as you walk through a Romford shopping centre.

There are many reasons people decide to join a gym. Some want to pack on muscle for strength, train for endurance, or lose weight. But did you know it also does wonders for your mental health? Two members at Romford’s Better Gym in the Market Place talk about their personal fitness journey and the importance of replacing bad habits with good ones.

Sean Watson, director at the family-run St Michaels Homes which runs Howard Lodge and Dudbrook Hall, answers the common questions people have about care homes.

Newsletter Sign Up

Sign up to receive our regular email newsletter

Most read news

Show Job Lists

News from your area


Having a brand new kitchen is something that lots of people want but can only dream of. Sadly keeping up to date and making our living spaces as nice as they can be is a costly and incredibly stressful business. Even a fresh coat of paint makes all the difference but isn’t easy or quick.

Who wouldn’t love the chance to go on a shopping spree. Imagine being able to walk into a shop and choose whatever your heart desires without having to worry about how much it costs.

Digital Edition


Enjoy the
Romford Recorder
e-edition today


Education and Training


Read the
Education and Training
e-edition today

Read Now