Children get access to free wi-fi at Queens Hospital thanks to wish-granting charity

PUBLISHED: 11:30 03 January 2018

Michael Hook and Nicola Caton with their daughter, two-year-old Isla Caton who has been diagnosed with neuroblastoma cancer

Michael Hook and Nicola Caton with their daughter, two-year-old Isla Caton who has been diagnosed with neuroblastoma cancer


Children at Queen’s Hospital will now have access to free wi-fi after parents and a charity called for cheaper access.

Ask Albie, a children’s wish making charity received confirmation on Friday, December 22, that free wi-fi would now be available for children at Queens Hospital, Rom Valley Way, Romford, after being told that this was not going to be possible.

The charity enlisted Peter Southgates from Frontier Voice data, a telecoms company, to help get free wi-fi access on the various wards for children.

Ask Albie and parents were concerned that children under oncology in isolation, had nothing but four walls to look at while awaiting treatment.

Rachel explained that they are now trying to get the TVs in the hospital working.

“If we come together with Peter Southgates at Frontier Voice data and the general public, we can make a life long change for all the children at Queens Hospital,” said Rachel.

Two weeks ago we spoke to the parents of three-year-old, Isla Caton who is being treated for cancer at Queen’s Hospital.

Dad, Michael Hook, 47, of Benets Road, Hornchurch said that Isla could only be calmed down by watching children’s TV when she is in pain.

After hearing the good news that free wi-fi is now accessible, Michael said: “It’s absolutely brilliant, we are over the moon about it.

“A lot of these kids, especially the kids with cancer are bed ridden, My child couldn’t leave her room, but now hopefully they will manage to sort out the TVs too.”

Kathryn Halford, chief nurse said: “After some parents raised issues about the cost of wi-fi, we spoke to our provider, wi-fi SPARK, and were delighted when they agreed to provide it for free on our children’s wards.

“We’re also working to resolve technical issues to bring the freeview TVs beside every bed back into use as soon as possible, which will allow families to watch programmes from hundreds of channels.

“And we’ll be putting a TV in our playroom, to encourage children who are well enough to get out of bed and watch a film with the other children.”

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